hp-support-head-portlet

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hp-contact-secondary-navigation-portlet

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hp-share-print-widget-portlet

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HP LaserJet Enterprise, HP OfficeJet Enterprise, HP PageWide Enterprise, HP Managed - Install HP print software on a Windows 8 computer using a USB cable
This document provides instructions on how to download and install HP full feature drivers and software, or the full solution software, on a Windows 8 computer when using a USB connection.
Not all printers have full feature drivers and software available. To find the recommended driver for your printer, go to HP Printers - Driver and software support for Windows 8 and Windows 8.1.
Before you begin
Full feature drivers or full solutions are recommended for most printers, when available. The full solution is a collection of software that includes the complete set of drivers, installer software, and other administrative tools.
The steps in this document are intended for customers who want the latest driver or software that is available for their printer, or want to upgrade from the In-OS or Windows Update print driver to more advanced features.
Before you begin, follow these instructions:
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Do NOT connect the USB cable until you are prompted to do so during the software installation process.
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Temporarily close any screen savers, or other software programs that are running on the computer.
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Up to 400 MB of free hard disk space might be required to use this download. Make sure that you have enough memory and space on the computer to download the full solution, and set aside enough time to allow the download to complete.
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If you need a smaller file because you do not have enough free hard disk space or internet bandwidth, use the print/scan or print-only driver (Basic, Host-based, PCL6, or UPD) available for download on hp.com. If these options are not available, use the InOS driver or the Windows Update driver.
About scanning
Scan software is not available for the printers listed below, and scanning is only supported via a network.
For the following printers, use the Embedded Web Server (EWS) to scan in Windows 8:
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HP Color LaserJet Enterprise CM4540 MFP series
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HP LaserJet Enterprise M4555 MFP series
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HP LaserJet Enterprise 500 MFP M525
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HP LaserJet Enterprise 500 color MFP M575
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HP LaserJet Enterprise MFP M630
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HP Color LaserJet Enterprise M651 Printer
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HP Color LaserJet Enterprise Multifunction M680 Printer
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HP LaserJet Enterprise MFP M725 series
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HP LaserJet Enterprise 700 color MFP M775 series
Step one: Download the installer files needed to run the USB installation
This step is required to successfully install the drivers and software via a USB connection. Do not skip this step unless installing on a network.
If Windows Update is enabled, you can also run Windows Update to automatically obtain and install the necessary files.
Step two: Download the latest HP software and drivers
Follow these steps to download the full feature or full solution driver and software.
Step three: Install the HP software using a USB cable
Follow these steps to install the HP software using a USB cable.
If at any time during these steps you receive a Windows prompt to use Windows Update to find the device driver, click Cancel to close the prompt and continue to perform the steps manually.
hp-feedback-input-portlet

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hp-feedback-banner-portlet

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hp-country-locator-portlet

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hp-detect-load-my-device-portlet

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hp-hero-support-search

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