hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP printer setup (Apple AirPrint for iPhone, iPad)

AirPrint is a built-in printing solution for Apple iOS and iPadOS. You can print from most apps that have a print feature.

Note:

To access additional printer features such as scanning and HP printer tools, install the HP Smart app.

Set up the network connection

Make sure the printer and your Apple device are connected to the same wireless network.

  1. On your Apple device, make sure Wi-Fi is turned on and there is a check mark next to the name of your local Wi-Fi network. If you are connected to a different network, tap the name of your network to join it.

  2. Check the printer network connection status.

    • Printers with a touchscreen control panel: Touch the Wireless icon or open the Network Settings or Setup menu to view the network connection status.

    • Printers without a touchscreen control panel: Press the Wireless and Information buttons at the same time, or press the Wireless and Start Copy Black buttons at the same time. A Wireless Test Report prints with the network connection status.

    The printer connection status should be Connected or Ready. If it is not, continue with these steps to connect your printer to the network.

  3. Connect the printer to the network.

    • Printers with a touchscreen control panel: On the printer, open the Setup, Network, or Wireless menu, select Wireless Setup Wizard, and then follow the instructions to connect the printer to your network.

    • Printers without a touchscreen control panel: Press and hold the Wireless and Cancel buttons at the same time until the Power light blinks, and then wait for the Wireless light to blink. Within two hours, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. The Wireless light on the printer stops blinking when the connection completes.

    • HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wireless button on the rear of the printer for five seconds until the Edge lighting flashes blue or purple. Within two hours, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. The Wireless light on the printer stops blinking when the connection completes.

The printer and Apple device are connected to the wireless network.

Print from your Apple device

Print documents, photos, and webpages using AirPrint.

  1. Make sure the printer is turned on, cartridges are installed, and the paper you want to print on is loaded in the correct paper tray.

  2. Open the item you want to print, and then tap the Share icon ( or ).

  3. Tap Print or the Print icon to open Printer Options.

  4. Tap Select Printer, and then select your printer.

  5. Change print settings such as paper size, number of copies, or page range. Available settings depend on the app you are printing from, the print job type, and your printer.

  6. Tap Print.

Your print job prints.

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.

What if a 'No AirPrint Printers Found' message displays?

Troubleshoot the connection and AirPrint.

  1. Check the network connection: Make sure your mobile device and printer are connected to the same wireless network, the Wi-Fi signal is strong. Try restarting the printer or disconnecting and reconnecting it to the wireless network.

  2. Make sure AirPrint is enabled: Type the printer IP address into a Safari browser on your mobile device to open the EWS. In the Network section, make sure the AirPrint status is On.

How do I use AirPrint if a Wi-Fi network is not available?

Send a print job using a Wi-Fi Direct printer connection. Complete these steps while next to the printer.

  1. Make sure paper is loaded in the main tray, and then turn on the printer.

  2. If you want to print web content, such as an email or cloud-based document, open the item before proceeding.

  3. On your mobile device, open the Wi-Fi network menu, and then select your printer with DIRECT in the name.

    Selecting your Wi-Fi Direct printer name from the list
  4. If prompted, enter the Wi-Fi Direct password, and then tap Join.

    Tapping Join
  5. Open the item you want to print, and then select the option to Print.

  6. Select AirPrint, if prompted.

  7. Select your printer, and then tap Print.

  8. After the print job completes, open your Wi-Fi network menu, and then reconnect to your local network.

How do I view my print jobs the print queue?

You can view print jobs and status in the Print Center.

  1. Open Apps Switcher.

    • Most iPhones, iPads, iPod Touches: Press the Home button twice.

    • iPhone X: Swipe up and hold from the bottom of the screen.

  2. Select Print Center.

A summary of the print job settings and status displays, including an option to cancel the print job.

Summary of the print job settings and status

How do I cancel a print job?

Cancel print jobs from the printer control panel or with the Print Center on your Apple device.

  • From the printer control panel: Press the Cancel button .

  • From your Apple device: Open Apps Switcher, select Print Center, and then tap Cancel Printing.


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Africa

hp-detect-load-my-device-portlet

Actions
Loading...