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HP printer setup (Wi-Fi network)

Connect an HP printer to a local Wi-Fi network to wirelessly print from a personal computer, smartphone, or tablet.

Restore network default settings on the printer

Prepare a printer for a Wi-Fi connection by restoring its default network settings.

When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.

Most printers with a touchscreen: From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
Most inkjet printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Power button flashes, and then wait for the Wireless light to flash.
Most Laser printers without a touchscreen or control panel menu: Press and hold the Wireless button until the Attention and Power lights flash, or press and hold the Wireless and Cancel buttons until the Wireless light flashes (Laser NS, Neverstop). The printer might restart.
Most LaserJet printers without a touchscreen: Press and hold the Wireless button until the Attention light flashes, and then wait for the Wireless light to flash.
Envy 6000, 6000e, 6400e, ENVY Pro 6400, DeskJet Plus IA 6000, 6400, and Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).

Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.

Install the HP Smart app

Install the HP Smart app on your computer or mobile device.

Do the following if you are setting up the printer on a Wi-Fi network.

Place the printer and the computer or mobile device near the Wi-Fi router.
Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup.
After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

Download the HP Smart app from 123.hp.com (Android, Apple iOS, iPadOS), HP Smart - Microsoft Store (Windows 10), or HP Smart - Mac App Store (macOS).

If you are prompted to sign in with Microsoft to use the app across devices, you can sign in or click No, thanks to continue.

Note:
Disconnect from a Virtual Private Network (VPN) connection before downloading.
If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.
In HP Smart, click Add Printer or the plus sign to search for the printer, and then follow the instructions to complete the setup.

Additional Wi-Fi connection options

Use these methods to connect a printer if you changed your router or ISP, or a local network is unavailable.

Connect the printer with the Wireless Setup Wizard (printers with a touchscreen)

Use the Wireless Setup Wizard from the printer control panel to connect your printer to your Wi-Fi network.

Place the printer near the Wi-Fi router.
Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard.
Select the name of your network, and then enter the password to complete the connection.

Note:
If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

Connect the printer using Wi-Fi Protected Setup (printers without a touchscreen)

Use the Wi-Fi Protected Setup (WPS) button on your router to connect the printer to your Wi-Fi network.

Place the printer near the Wi-Fi router.
Put the printer in WPS connection mode.
- Most printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash.
- HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes.
Within two minutes, press and hold the WPS button on the router until the connection process begins.
Wait for the Wireless light or bar on the printer to stop flashing. The printer is now connected to the network.

HP printer setup (Wi-Fi Direct)

Wi-Fi Direct is a connection option with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct when a local wireless network is unavailable.

Print with Wi-Fi Direct using HP Print Service Plugin (Android)

Send a print job using a direct wireless connection between your printer and an Android phone or tablet using the HP Print Service Plugin. Complete these steps while next to the printer.

On your mobile device, go to HP Print Service Plugin in the Google Store, and then make sure it is installed and up to date.
Make sure paper is loaded in the main tray, and then turn on the printer.
Open the item you want to print, and then tap Print.
On the print preview screen, select the option starting with DIRECT followed by your printer model.
Enter the Wi-Fi Direct password, if prompted.
To confirm the connection, go to the printer and press OK, the blinking Wi-Fi Direct button, or the blinking Information button .
Wait for the connection to complete, and then tap Print on the print preview.

Print with Wi-Fi Direct (iOS, iPadOS)

Send a print job using a Wi-Fi Direct printer connection. Complete these steps while next to the printer.

Make sure paper is loaded in the main tray, and then turn on the printer.
If you want to print web content, such as an email or cloud-based document, open the item before proceeding.
On your mobile device, open the Wi-Fi network menu, and then select the option starting with DIRECT followed by your printer model.
If prompted, enter the Wi-Fi Direct password, and then tap Join.
Open the item you want to print, and then select the option to Print.
Select AirPrint, if prompted.
Select your printer, and then tap Print.
If you were previously connected to a Wi-Fi network, return to the Wi-Fi network menu to reconnect to the network.

Print with Wi-Fi Direct (Windows 10)

Send a print job using a direct wireless connection between your printer and a Windows computer.

Make sure paper is loaded in the main tray, and then turn on the printer.
In Windows, search for and open Printers and scanners.
Click Add a printer or scanner.
Click Show Wi-Fi Direct printers.
Select the option starting with DIRECT followed by your printer model.
Click Add device.
After the WPS PIN prompt displays on the computer, look for a PIN on the printer control panel or the information sheet that printed during setup.
Enter the PIN within 90 seconds, and then click Next to complete the connection.

Note:
If the PIN expires, restart your computer, and then go through the printer setup process again.
If a Driver is unavailable status message displays, go to 123.hp.com to download and install the print driver.
Open the item you want to print, click File, and then click Print.
Select your printer from the list, and then click Print.

Print with Wi-Fi Direct (Mac)

Send a print job using a direct wireless connection between your printer and a Mac. Complete these steps while next to the printer.

Make sure paper is loaded in the main tray, and then turn on the printer.
If you want to print web content, such as an email or cloud-based document, open the item before proceeding with these steps.
On the computer, click the wireless icon , and then select the option starting with DIRECT followed by your printer model.
If prompted, enter the Wi-Fi Direct password, and then tap Join.
Open the item you want to print, click File, and then click Print.
Select your printer, and then click Print.
If you were previously connected to a Wi-Fi network, return to the Wi-Fi network menu to reconnect to the network.

Print with Wi-Fi Direct (Chromebook)

Send a print job using a direct wireless connection between your printer and a Chromebook. Complete these steps while next to the printer.

Make sure paper is loaded in the main tray, and then turn on the printer.
If you want to print web content, such as an email or cloud-based document, open the item before proceeding with these steps.
On the computer, click the Wi-Fi icon , and then select the option starting with DIRECT followed by your printer model.
If prompted, enter the Wi-Fi Direct password, and then click Connect.
Return to the main settings menu, and then click Settings.
Scroll to the bottom of the screen, and then click Advanced.
Under the Printing section, click Printers, and then click Add Printer.
Select your printer, and then click Add.
Open the item you want to print, click the Chrome browser settings icon , and then select Print.
Select your printer, and then click Print.
If you were previously connected to a Wi-Fi network, return to the Wi-Fi network menu to reconnect to the network.

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