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HP Printers - Print Anywhere with the HP Smart App

Print Anywhere is a feature of the HP Smart app where you can remotely send print jobs and check printer status.

Enable Print Anywhere

Print Anywhere is available with select printers. Open the HP Smart app to see if your printer is supported and to set up the service.

Make sure your computer or mobile device and the printer are connected to your wireless network.
Open the HP Smart app, and then create an account or sign in. If you do not have HP Smart, download it from 123.hp.com or your app store.
From the home screen, click your printer to open the information screen.
- If Print Anywhere or Enable Print Anywhere is listed under Options or Settings, your printer is supported. Continue to the next step.
- If a Print Anywhere option is not listed, your printer is not supported.
Enable Print Anywhere.

Note:
Print Anywhere is automatically enabled on all HP+ printers or any other HP printer with print plans.
- iOS and Android: Tap Enable Print Anywhere, and then follow any prompts to sign into your HP account or to create one.
- Windows and macOS: Click the Account icon to sign in to your HP account or to create one, and then go to the Print Anywhere setting and click Enable.
  
  Note:
  If a confirmation does not display, go to HP Smart and sign in. Add your printer with the printer code you originally used to set up the printer, and then return to the HP Smart app to confirm Print Anywhere is enabled.

Use Print Anywhere

Print Anywhere lets you print remotely, check printer status, and share printer access with others.

Note:

Some HP Smart app features and printer settings are not available with Print Anywhere.

Connect your computer or mobile device to a cellular network or any wireless network with internet access.
Use your printer with Print Anywhere.
- Print from HP Smart: Select your printer that has the cloud icon , and then select one of the Print tiles.
- Print from Windows and Android apps: Print from any app that has a Print menu. The remote printer shows the printer email address.
- Make copies (Android, iOS and select printer models): In HP Smart, tap the Copy tile to use the device camera to capture a document or photo that you can then edit and print.
- Share your printer: Allow others to send remote print jobs to your Print Anywhere printer. Enable Private Pickup (HP+ printers only) to hold the print job until the person who sent it is near the printer.
- Manage your printer: Select the printer icon to change printer preferences, view printer information and reports, and more.

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.

Can I share access to my Print Anywhere printer?

Allow others to use your Print Anywhere printer and set up the Private Pickup feature.

Share access to my Print Anywhere printer (HP+ printers)

Set up account sharing and private printing features with an HP+ printer.

In HP Smart, click the Account icon or the icon with your initials.
Sign in if necessary, and then click Manage HP Benefits.
Click Print Anywhere to change sharing and Private Pickup options.

Note:
When Private Pickup is enabled, print jobs sent by you and the people you shared the printer with are saved on the cloud server for 72 hours. When the print job owner is near the printer, a mobile text notification is sent to confirm the print job release. You can also release print jobs from the Private Pickup tile on the HP Smart home screen. If the feature is not enabled, print jobs print immediately.
Return to the account settings, click Share My Account, and then click Invite to send an invitation email.

Share access to my Print Anywhere printer (non HP+ printers)

Allow or invite others to use your Print Anywhere printer.

From the HP Smart home screen, click your printer to open the information screen, and then select Manage Print Anywhere or Manage Access.
Choose to give any user with an HP account access to your printer, or send an email invite that includes instructions to set up printer sharing.

What are the requirements to use Print Anywhere?

Review connection and software version requirements for using Print Anywhere.

An HP printer that supports HP Smart
The printer is connected to a wireless network with internet access
A compatible mobile device or computer running the following operating system versions:
- Android 7.0 and later
- Apple iOS 13 and later
- Windows 11 version 21H2 and later
- Windows 10 version 1803 and later
  
  For Windows 10 version 1709 or earlier, download and install HP Easy Start from 123.hp.com.
- macOS 10.13 and later
  
  For macOS 10.12 or earlier, download and install HP Easy Start from 123.hp.com, or set up your printer using Apple AirPrint. Go to HP printer setup (Apple AirPrint for Mac) for more information.

What if enabling Print Anywhere failed?

Incorrect HP account credentials or an expired printer code can result in a failed Print Anywhere setup.

Check if your printer is already added to an existing HP Smart website (formerly HP Connected) account. If it is, use those sign in credentials during the setup. Remove the printer from any other HP Smart accounts, if necessary.
If an Invalid Code message displays when adding the printer to the HP Smart website, the printer might be added to an existing HP Smart account. Use the credentials for the existing account during the setup. If the printer is not on another account, the printer code may have expired. Print another information page to get a new code.

Why does Print Anywhere not work or the print job fails?

Connectivity issues, app features, and the printer errors can cause remote printing issues.

Inconsistent connectivity: Cellular or remote wireless networks might be less stable and consistent than your local network.

Unable to access some printer settings: Not all HP Smart app features are available when using Print Anywhere.

File issues: The file type might be too large, password protected, or unsupported. Remove passwords from files, confirm they are one of the following supported file types.

Android: JPG, PNG, PDF
Apple iOS: JPG, PNG, PDF, DOC, PPT, XLS
Windows and macOS: JPG/JPEG, PNG, BMP, PDF, PPT/PPTX, DOC/DOCX, XLS/XLSX

Printer is in an error state: If the print job was blocked due to issues such as low ink levels, paper jam, or a connection issue, the HP Smart app displays a notification. Use the HP Smart app to scan documents to save or share until you can resolve the issue.

Note:

If a print job is blocked for more than 5 minutes, the job automatically cancels.

Cannot use Print Anywhere from other Android apps: Make sure HP Smart is installed, Print Anywhere is enabled, and the HP Print Service plugin is installed (when you install the HP Smart app it prompts you to install or update the plugin if required). Printing is not supported in all Android apps.

Why is the printer offline or not showing up in HP Smart?

Check network and Web Services requirements if the printer connection is lost when using Print Anywhere.

Note:

Printer discovery and status updates can take up to 45 seconds. If you are on a cellular or different wireless network, wait several seconds and try again. Swipe down on the HP Smart home screen to force a refresh.

Make sure the computer or mobile device is connected to a local or cellular network with internet access.
Connect the printer to a wireless network with internet access and make sure Web Services is enabled.
You signed into the HP Smart app with the same credentials used to claim the printer on the HP Smart website.
Android: Enable location permissions for the HP Smart app, and make sure the printer was added to the HP Smart app while using the same wireless network as your mobile device.

Why can’t I find a Print Anywhere option under Solutions?

Make sure you meet the requirements to use Print Anywhere. You must sign in to an HP account during the printer setup process to use HP Smart Advanced features, such as Print Anywhere.

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