hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP ProDesk 400 G4 Desktop Mini Business PC - Components

Standard configuration features

Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only).
note:
This computer model can be used in a tower orientation or a desktop orientation. The tower stand is sold separately.

Front panel components

Figure : Front panel components
note:
Your computer model may look slightly different from the illustration in this section.
Item
Icon
Component
Item
Icon
Component
1
USB 3.1 Gen 1 port*
4
Audio-out (headphone)/Audio-in (microphone) combo jack
2
USB 3.1 Gen 1 charging port
5
Main storage LED
3
Headphone jack
6
Dual-state power button
*Upgradeable to USB 3.1 Gen 2 port (10 Gbits/s data speed) in select configurations
note:
The main storage LED is normally white when the power is on. If it is flashing red, there is a problem with the computer and the main storage LED is displaying a diagnostic code. Refer to Interpreting system validation diagnostic front panel LEDs and audible codes to interpret the code.

Rear panel components

Figure : Rear panel components
note:
Your computer model may look slightly different from the illustration in this section.
Item
Icon
Component
Item
Icon
Component
1
Antenna cover
7
Dual-Mode DisplayPort (2)
2
Thumbscrew
8
USB 3.1 Gen 1 ports (2)
3
USB 3.1 Gen 1 port
9
Optional port
One of the following ports may be used: DisplayPort, HDMI, VGA, USB Type-C, or serial port
4
Security cable slot
10
USB 2.0 port
5
External antenna connector (optional)
11
RJ-45 (network) jack/status lights
6
Padlock loop
12
Power connector

Serial number location

Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting support for assistance.
Figure : Viewing the serial number location on the bottom of the computer

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Africa

hp-detect-load-my-device-portlet

Actions
Loading...