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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06031196

Version: 1

Advisory: HP Engage One All-in-One System - Touching the Touchscreen Causes Screen Flicker

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 23-May-2018

Last updated : 23-May-2018

DESCRIPTION
The touchscreen may flicker when touched. This occurs with BIOS version 00.02.02.

SCOPE
Information in this document applies to the following:
Systems:
  • HP Engage One All-in-One System
Configuration:
  • BIOS is version 00.02.02
RESOLUTION
To resolve this issue, download and install the following SoftPaq:
SoftPaq Description
Release Notes
Download SoftPaq
HP Engage One All-in-One System BIOS (P30)
Version: 00.02.16 Revision: A
NOTE: A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers

Hardware platforms affected : HP Engage One All-in-One System

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06031196

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