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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Pavilion - 15-ck016ns Product Specifications

Hardware
Software
Hardware
Product number
3QP32EA
Product name
HP Pavilion - 15-ck016ns
Microprocessor
Intel® Core™ i5-8250U (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Memory, standard
12 GB DDR4-2400 SDRAM (1 x 4 GB, 1 x 8 GB)
Video graphics
NVIDIA® GeForce® 940MX (2 GB GDDR5 dedicated)
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Display
39.6 cm (15.6") diagonal Full HD display
Keyboard
Full-size island-style backlit keyboard with numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
35.89 x 24.73 x 1.99 cm
Weight
1.77 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 45 minutes
Video Playback Battery life
Up to 8 hours and 45 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O PLAY, dual speakers, HP Audio Boost
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now

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Country/Region: Africa

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