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Welcome to HP Customer Support

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Samsung Laser Printers - Paper Jam in the Tray (Jam 0)

  note:
The most common cause of paper jams is the paper; please check the user manual to make sure the media being used is recommended for the printer. Also, make sure the printer and driver settings match the paper type.
When the printer displays Jam 0, paper has failed to pass through the first sensor. Choose the best printer configuration in the following table for instructions:

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Support Forum

Support Forum

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Country/Region: Africa

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