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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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Samsung Xpress MFP SL-M2070FW - Fax Printer Does Not Send or Receive a Fax

When you send a fax, your printer should display a Sending.... message on its LCD panel display.
If your fax printer is not sending faxes, try the following:
  • Make sure you have connected the printer to a working phone line.
  • Make sure the document you are faxing is loaded in the scanner glass or the automatic document feeder (ADF) depending on your fax model.
  • Make sure the number you dialed is a fax line and is in service.
If your fax printer is not receiving faxes, try the following:
  • Make sure your printer is on.
  • Make sure the printer's receiver mode is set to Fax.
  • Make sure there is paper in your printer's paper tray.
  • Make sure you have connected the printer to a working phone line.
  • Check to see if the printer is displaying an error message on its LCD display.
      note:
    If your fax printer is not sending or receiving faxes, check the printer for an error message. For help with error codes, go to your printer's Error Code and Troubleshooting document.
If the problem persists, go to HP Support.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Africa

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