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HP Spectre 12-c000 X2 Detachable PC, Spectre 13-ac000 x360 and Spectre 15-bl000 x360 PCs - Glue Residue Found on the Pen After Removing Label

Glue residue is found on the stylus pen after the label is removed.
Figure 1: Glue residue left on stylus pen:
The information in this document applies to the following:
Computers:
  • HP Spectre 12-c000 x2 Detachable PC
  • HP Spectre 13-ac000 x360 Convertible PC
  • HP Spectre 15-bl000 x360 Convertible PC
Parts:
Active Stylus Pen
To resolve this issue, follow the steps to remove the glue residue.
  1. Prepare a clean cloth and alcohol.
  2. Apply a small amount of alcohol to the cloth.
  3. Clean the stylus pen to remove the glue residue.
Figure 2: Clean pen with cloth and alcohol:
Figure 3: No residue left on pen after cleaning:

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