hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP ScanJet Pro 3000 s3, N4000 snw1, ScanJet Enterprise Flow 5000 s4, 5000 s5, 7000 s3, N7000 snw1 - Mobile scanning (wireless models only)

HP offers multiple mobile solutions to enable easy scanning to an HP scanner from a tablet, smart phone, or other mobile device.
For more information, go to
note:
Purchase the HP ScanJet Wireless Adapter 100 (L2761A) from HP.com in order to enable mobile scanning. Follow the installation guide to install the Wi-Fi accessory.
The following topics describe how to enable mobile scanning and how to activate Wi-Fi Direct using a PIN.

Wi-Fi Direct (wireless models only)

Wi-Fi Direct enables scanning from a wireless mobile device without requiring a connection to a network or the internet.
note:
Not all mobile operating systems are currently supported by Wi-Fi Direct. For Wi-Fi Direct-capable mobile devices, no password is needed for connection. For non-Wi-Fi Direct-capable mobile devices, use the Wi-Fi Direct AP mode. The password is either unique or randomized.
note:
Wi-Fi Direct is always enabled and cannot be disabled once the Wi-Fi accessory is plugged into the scanner. The scanner Wi-Fi Direct name is fixed and cannot be changed.

Enable mobile scanning

To enable mobile scanning, follow these steps:
  1. Launch the HP JetAdvantage Capture application on the mobile device. If you do not have this application, download it from Google Play, the Apple App Store or the Microsoft Store, depending on the mobile device operating system.
  2. Find the device name DIRECT-XX-HP ScanJet XXXXXX under Network Devices, and then select it.
  3. A password is required to connect to the device. Use one of the following methods to obtain the password:.
    • Use the product serial number as the password.
    • Press the Cancel button first and then the Down arrow button to generate a password, which is displayed on the control panel LCD. This is not applicable for Android OS devices.
  4. To scan, tap Scan in the HP JetAdvantage Capture application.

Activate Wi-Fi Direct using a PIN

To activate Wi-Fi Direct using a PIN, follow these steps:
  1. For the ScanJet 3000 s3 model, press and hold the Cancel button for more than five seconds, and then press the Scan button.
  2. For the ScanJet 5000 s4 and 7000 s3 models, press and hold the Cancel button for more than five seconds, and then press the Duplex Scan button.
  3. For all models, the Wi-Fi Direct PIN is 12345670 and cannot be changed.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Africa

hp-detect-load-my-device-portlet

Actions
Loading...