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HP Enterprise, HP Managed - Manage an HP Jetdirect 3000w NFC/Wireless or 3100w BLE/NFC/Wireless Accessory

HP Jetdirect print servers and NFC/wireless accessories add wireless printing capability to supported HP LaserJet printers, and select HP Officejet Enterprise printers, in order to receive print jobs from an NFC or wireless-capable laptop, smartphone, or tablet. This document applies to the HP Jetdirect 3000w NFC/Wireless or 3100w BLE/NFC/Wireless Accessory only.
To safeguard business information, print files are sent using encryption technology. To configure added security and control printer usage by enabling a password, or to manage the print server or accessory, use the information in this document.
  • Turn wireless printing on/off
  • Change the Wireless Direct printer name (SSID)
  • Set a password for secure printing
  • Update the firmware
  • View the number of NFC or Wireless Direct Print clients
For information on how to enable direct communication between two or more wireless devices using a common protocol (WFD printing), or to easily switch between networks without extra steps, go to Setup, install, and configure an HP Jetdirect 3000w NFC/Wireless or 3100w BLE/NFC/Wireless Accessory or to Print Using Wireless Direct Print or Near Field Communication (NFC).

Turn wireless printing on/off

Use one of the methods below to turn on/off wireless printing.
note:
Wireless Direct must be turned on for Wireless Direct or NFC printing to work. If wireless printing is off, then the menu items normally used to manage the HP Jetdirect will not be available on the control panel or in the printer’s Embedded Web Server (EWS).

Change the Wireless Direct printer name (SSID)

Use one of the methods below to change the printer name.

Video of changing the Wireless Direct printer name

Set a password for secure printing

Use one of the methods below to set a password and secure printing with Wireless Direct.

Video of setting a Wireless Direct password

note:
You can also use HP Web Jetadmin to configure security including enable/disable or show/hide the following options:
  • WPA2 Passphrase in the NFC tag,
  • WPA2 Passphrase (single device or batch mode), or
  • HP NFC printing (single device or batch mode)

Enable NFC printing and password security

Use the HP Embedded Web Server to enable NFC printing and password security.

Video of enabling NFC printing

  1. Connect to the printer as a network connection.
    1. Using a wireless computer, phone, or tablet, open the list of available wireless networks.
    2. Select the "DIRECT-xx-HP..." option and select Connect.
  2. Open the HP Embedded Web Server (EWS).
    1. From the Home screen on the printer control panel, select the wireless icon to display the printer's LAN IP address or host name, and then select Print.
    2. Open a Web browser, and in the address field, type the Embedded HP Jetdirect IP address or host name exactly as it displays on the printed page, and then press Enter.
  3. Select the Security tab.
  4. Select General Security option from the left menu pane, and then scroll down to Near Field Communication (NFC).
  5. Select Enable Near Field Communication (NFC) to enable HP NFC if it is not already.
  6. To make the password visible and require the user to type it in order to print using NFC, clear the check box for Show WPA2 passphrase in the NFC tag.
  7. Select Apply.

Set the connection method and broadcast settings

Refer to the video and steps below to set the connection method and broadcast settings.

Video of setting the connection method

  1. Connect to the printer as a network connection.
    1. Using a wireless computer, phone, or tablet, open the list of available wireless networks.
    2. Select the "DIRECT-xx-HP..." option and select Connect.
  2. Open the HP Embedded Web Server (EWS).
    1. From the Home screen on the printer control panel, select the wireless icon to display the printer's LAN IP address or host name, and then select Print.
    2. Open a Web browser, and in the address field, type the Embedded HP Jetdirect IP address or host name exactly as it displays on the printed page, and then press Enter.
  3. Select the Networking tab.
  4. Select Wireless Direct from the left pane.
  5. Set the Connection Method to Advanced, Auto, or Manual.
    note:
    If the Connection Method is set to Advanced in the EWS, you can restrict the broadcast of the SSID name by selecting the check box Do not broadcast the Wireless Direct Name (SSID).
  6. If set to Advanced and allowing broadcast of SSID, select Channel and then select 1 through 11 (the default is 6).
    note:
    When set to allow the broadcast of the SSID, the channel setting can also be modified from the printer control panel.
  7. Select Apply.

Update the firmware

To ensure printer compatibility and maintain regulatory compliance, first update the printer firmware:
  1. Make sure the Jetdirect accessory or print server is disconnected from the printer.
  2. Go to www.hp.com/go/FutureSmart and select Upgrade now.
  3. Find the printer in the list and select the Link to Firmware download.
  4. Expand the Firmware section, locate the latest FutureSmart Bundle version, and then select Download.
For detailed instructions on how to perform a firmware update, go to Update the firmware.

View the number of NFC or Wireless Direct Print clients

Video of viewing the number of NFC or Wireless Direct Print clients

The current technology limits the number of actively connected wireless clients to five. If you are unable to connect to the printer, the limit has been reached.
note:
The HP ePrint Software driver used on Windows 8 disconnects automatically from the wireless network at the conclusion of the print job.
Use one of the following methods to o view a list of all printer connections and determine whether the connections limit has been reached:
note:
The current wireless connection for each device is listed by MAC Address and IP Address.
  • Select the wireless icon on the printer's control panel.
  • Print a configuration page.
  • View the event log messages.
If there are more than five, close some wireless connections.

More information

For more setup, configuration, or troubleshooting information, go to one of the following links:

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