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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Enterprise printers - Error Fixed in Firmware

Issue
You received an error message on the control panel of an HP LaserJet Enterprise, HP Officejet Enterprise, or HP PageWide Enterprise printer and were directed to this document from the control panel or from the printer’s Embedded Web Server.
Solution
This particular error has been fixed in a recent firmware version. Update the printer firmware to resolve the issue. For more information about the latest firmware version, where to download it, and a link to installation instructions, go to the Latest firmware versions.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Africa

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