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HP Customer Support - Knowledge Base

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP Enterprise - Advanced configuration with HP Utility for macOS

Use the HP Utility to check printer status or to view or change printer settings from the computer.
Use the HP Utility when the printer is connected with a USB cable or is connected to a TCP/IP-based network.

Open HP Utility

  1. At the computer, open the System Preferences menu, and then click Print & Fax, Print & Scan, or Printers & Scanners.
  2. Select the printer in the list.
  3. Click the Options & Supplies button.
  4. Click the Utility tab.
  5. Click the Open Printer Utility button.

HP Utility features

The HP Utility toolbar includes these items:
  • Devices: Click this button to show or hide Mac products found by the HP Utility.
  • All Settings: Click this button to return to the HP Utility main view.
  • HP Support: Click this button to open a browser and go to the HP support Web site.
  • Supplies: Click this button to open the HP SureSupply Web site.
  • Registration: Click this button to open the HP registration Web site.
  • Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
HP Utility consists of pages that are opened by clicking in the All Settings list. The following table describes the tasks available with HP Utility.
Item
Description
Supplies Status
Shows the printer supplies status and provides links for ordering supplies online.
Device Information
Shows information about the currently selected printer.
File Upload
Transfers files from the computer to the printer.
Upload Fonts
Transfers font files from the computer to the printer.
HP Connected
Accesses the HP Connected Web site.
Update Firmware
Transfers a firmware update file to the printer.
note:
This option is available only after you open the View menu and select the Show Advanced Options item.
Commands
Sends special characters or print commands to the printer after the print job.
note:
This option is available only after you open the View menu and select the Show Advanced Options item.
Supplies Management
Configures how the printer should behave when supplies are nearing the end of their estimated life.
Trays Configuration
Changes the default tray settings.
Output Devices
Manages settings for optional output accessories.
Duplex Mode
Turns on the automatic two-sided printing mode.
Economode & Toner Density
Configures settings to conserve toner.
E-mail Alerts
Configures automatic email alerts for certain printer conditions, such as when supplies need to be replaced, trays are empty, doors are open, or a paper jam has occurred.
Resolution
Sets the default print resolution.
Protect Direct Ports
Disables printing over USB or parallel ports.
Stored Jobs
Manages print jobs that are stored on the printer hard disk.
Network Settings
Configures the network settings, such as the IPv4 and IPv6 settings.
Additional Settings
Provides access to the HP Embedded Web Server.
Scan to E-mail
MFP models only
Opens the HP Embedded Web Server page for configuring settings for scanning to email.
note:
USB connections are not supported.
Scan to Network Folder
MFP models only
Opens the HP Embedded Web Server page for configuring settings for scanning to a network folder.
note:
USB connections are not supported.

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Country/Region: Africa

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