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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP PCs and Printers - Is Windows on My Computer 32-bit or 64-bit?

This document applies to HP products and software for Windows operating systems only. This document does not pertain to Mac, Linux or other non-Windows operating systems.
Some software and drivers install only in a 32-bit or 64-bit version of Windows. Know your Windows version so that you can download the correct type of software and drivers from the HP website.
note:
If you are looking for a printer driver, go to 123.hp.com.

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Country/Region: Africa

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