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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Color LaserJet CP3505 Printer Series - Replace the Fuser

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.

Fuser replacement

  caution:
The fuser might be hot. Wait for the fuser to cool before you remove it.
  1. Open the upper (top) cover (fuser door).
  2. Squeeze the two blue fuser locking levers to release the fuser.
  3. Rotate the fuser up and out of the printer.
  4. Slide the new fuser into the device.
  5. Close the fuser door.

Parts return


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Country/Region: Africa

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