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HP Customer Support - Knowledge Base

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HP Notebook PCs - Notebook Touchpad Has Delayed Response

This document pertains to HP Pavilion dv6-3000/3100/3200 Entertainment Notebook PC series and the HP Pavilion dv7-4000/4100 Entertainment Notebook PC series.
The notebook touchpad has a delayed response and decreased sensitivity when clicking or scrolling.

Change the Synaptic Device Settings

To resolve this issue, complete the following steps.
  1. Open the Synaptic Point Device Properties.
  2. Click Device Settings tab and then select the Settings box.
  3. Expand the Pointing menu and then expand the Sensitivity menu.
  4. Select Touch Sensitivity and slide the sensitivity meter from "2" to "1."
  5. Press OK.
If this issue persists, contact HP Service and Support for further assistance.

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Country/Region: Africa

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