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HP Customer Support - Knowledge Base

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HP Designjet 1000 Printer Series - Printhead Rejection Issues

Information

Frequently printheads get faulty if the user moves or swaps the printheads from similar model installed.

Details

It is not recommended to move or swap printheads from one to another similar unit.
Following are the reasons:
  1. The electrical contact of the printhead gets damaged due to which it shows Replace on the front panel.
  2. The nozzles get blocked if the user touches the base of the printhead during handling.
  3. The contacts of the carriage flex cables get damaged due to frequent installation of the used printheads.

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Country/Region: Africa

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