HP Customer Support - Knowledge Base







HP Touch 300 Desktop PC - Setting Up Your Touch Computer

This document applies to HP Touch 300 desktop computers.
Touch 300 computer

Hardware overview

This document provides illustrations and instructions to set up the HP Touch 300 computer.
Features and configurations vary by model.

Front and right side of the computer

Figure : Front and right side of the computer
Front and right side of the computer
LCD display optimized for Touch
The HP Touch 300 computer integrates a state-of-the-art 20-in (50.8-cm) diagonal wide-screen high-definition display with HP BrightView technology. The HP BrightView technology improves the contrast and clarity of your display, so that colors are brighter and images come to life. In addition, it boasts a high resolution of 1600 x 900.
The display is optimized for touch. Your fingertip is all you need to interact with the HP Touch computer. The durable glass panel is sturdy and responsive.
Bluetooth (select models only)
Use Bluetooth to connect to Bluetooth-enabled devices.
Create videos and snapshots that you can view, send by e-mail, and upload to video sharing sites. Use the built-in webcam and microphone array to have video chats with friends and family over the Internet.
To adjust the viewing angle of the webcam, tilt the screen or use the adjust lever behind the webcam. You can also choose how tightly you want to crop the view of the camera, creating a close-up view of your face or including more of the background.
Microphone array
Use the built-in digital microphone array to record sound for your webcam videos, and to use instant messenger or chat software to have video chats online. The microphone is designed to filter out ambient noise in your environment, to provide a cleaner sound. It is designed to record from a distance of up to 2 feet (one-half meter) away from the computer.
Built-in wireless LAN (select models only)
Use the built-in wireless LAN to connect to the Internet through your existing wireless network. The wireless LAN is inside the computer (top left and right) and is not visible externally.
The wireless LAN supports IEEE 802.11 b/g/n.
Power/Sleep button
Press the Power/Sleep button to turn on your HP Touch computer, or put it in Sleep mode.
Slot-loading CD/DVD drive (located on back side panel)
Watch your favorite DVD or Blu-ray disc (select models only), or listen to your CD collection.
Burn CDs, DVDs and Blu-ray discs (select models only). Read and write DVD-RAM, CD-R/RW, DVD+/-R/RW, and DVD+/-R dual layer (DL).
Read and play CD-ROM, DVD-ROM, CD Audio, DVD+/-R DL), DVD-Video, Video CD, and Blu-ray disc (with BD only).
CD/DVD Eject button
Press the Eject button to remove the CD/DVD from the disc drive.
USB ports
Connect USB devices (USB 2.0) such as printers, external hard drive disks, digital cameras, and MP3 players.
IR receiver window
Infrared (IR) receiver window, found on the lower-right side of the computer. Works with a remote control and TV tuner (select models only).
HP TouchSmart button
Turn your HP Touch computer on and open your HP TouchSmart software. Or, if the computer is already turned on, press the button to open the HP TouchSmart software. The HP TouchSmart button does not turn the computer off.
Internal Speakers
Use built-in, high-quality stereo speakers for a powerful media experience.
The array microphones are located to the left and right of the camera lens.
Figure : Close up view of the web camera and microphones
Close up view of the web camera and microphones

Left side of the computer

    Figure : Left side of the computer
    Left side
  1. Volume control buttons
  2. Ambient light controller button
  3. Memory card reader
  4. Audio input
  5. Headphone audio output
Volume control buttons
Adjust the sound level up or down, or mute.
Ambient Light button (select models only)
The HP Touch Ambient Light casts a cool white glow from the base of the computer.
Memory card reader
Use the built-in memory card reader to access photos and other files directly from a memory card. Supported formats include Extreme Digital (xD), Secure Digital (SD), Secure Digital High-Capacity (SDHC), MultiMediaCard (MMC), Memory Stick (MS), and Memory Stick Pro (MS-Pro) memory cards. Your memory card reader also supports adapters for the following memory cards: Mini SD, RS-MMC, Micro SD, MS-Duo, and MS Pro Duo.
Audio line in
Connect MP3 players or other audio players.
Listen to music without disturbing anyone, by connecting your headphones to the port.

Back of the computer

Figure : Back of the computer
Back of the HP Touch computer
Security lock slot
Insert a security lock (sold separately), which enables you to secure your computer from theft and unwanted changes.
Gigabit Ethernet LAN (10/100/1G)
Connect to the Internet through your wired network.
USB 2.0 ports (3)
Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players.
Digital Audio port (SPDIF Out)
Connect to your digital home theater system or your digital surround sound speakers. Supports 3.1, 4.1, and 5.1 speakers.
Audio line out
Connect external 2.0 and 2.1 self-powered speakers.
TV In (TV tuner models only)
Connect your TV signal source to watch, record, and pause live TV. This is a coaxial TV input signal connector.
Wireless keyboard and mouse receiver
Use a wireless keyboard and mouse with the preinstalled receiver to control some functions and software.
IR Emitter (Blaster) (select models only)
Adhere to your TV set-top box IR receiver area to receive the remote control signal for watching and recording TV programs. This is not required if you do not use a set-top box. A remote control is included with select models only.
Power connector
Plug the power cord into the computer.
Stereo Audio In (TV tuner models only)
Connect audio for A/V input from a set-top box, digital video camera, or other video device.
S-Video In (select models only)
Capture analog video from a video camera, or connect to a set-top box for TV input.

Activity and indicator lights (LEDs)

Figure : Activity and indicator LEDs
Activity and indicator LEDs
Indicates webcam activity.
Indicates the power state; blue indicates power on, and amber indicates Sleep mode.
Optical disc drive activity
Indicates the optical disc drive is in use.
Hard disk drive
Indicates hard disk drive activity.
Remote control IR receiver
Indicates that your computer is working with your remote control to navigate windows, record TV shows, and perform other activities in Windows Media Center.
Wireless keyboard and mouse receiver (select models only)
Indicates wireless keyboard and mouse activity.
The LED is visible as a glow through the grill on the back of the computer.
Memory card reader
Indicates memory card reader activity. When the LED is flashing, do not remove your memory card.
When the LED is off, no card is inserted. A solid LED indicates that a card is inserted with no read or write capacity. A flashing LED indicates that there is memory card activity, and that a card has read/write capacity.

Setting up the HP Touch computer

Use the following information to set up your computer.

Connecting to power

Plug the power cord into the back of the computer, routing it through the opening in the computer stand. Then plug the power cord into an AC power source through a surge protector or uninterruptible power supply (UPS).
Figure : Plugging in the power cord
Plugging in the power cord

Adjusting the stand

The HP Touch computer is shipped with the computer stand secured against the back of the computer. To assure that the computer is in a stable position on your desktop, pull the computer stand open.
If you want to change the angle of the computer, hold each side of the computer and tilt it back to an angle of between 5 degrees and 40 degrees from the vertical.
Figure : Adjusting the stand
Adjusting the stand
Make sure the angle of the computer is at least 5 degrees from the vertical; otherwise the computer will be unstable and could fall over.
The computer stand stays in place as you increase the angle; the computer moves forward. Take care that the computer screen does not move off the table.

Setting up the wireless keyboard or mouse

To set up the Keyboard and mouse, remove the battery tabs from both devices. Also, make sure the Power switch on the bottom of the mouse is in the On position (the keyboard does not have a power switch). Then, turn on the computer. If you have trouble using the keyboard and mouse, manually synchronize them as explained in the next procedure.

Synchronizing the wireless keyboard or mouse

The wireless keyboard and mouse are pre-synchronized for your convenience, to work with your HP Touch computer. They should work immediately after pulling the battery tabs, and turning the mouse switch to the On position.
You might need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them, use the following steps:
  • Make sure the keyboard and mouse are next to the computer, within 30 cm (1 foot) and away from interference from other devices.
  • Keyboard: Press the connect button on the bottom of the keyboard for five seconds. The blue activity LED in the bottom rear of the HP Touch computer illuminates when the synchronization command is received and goes off when synchronization is completed.
  • Mouse: Press the connect button on the bottom of the mouse for five seconds. The blue activity LED in the bottom rear of the computer illuminates when the synchronization command is received and goes off when synchronization is completed.
    Figure : Synchronizing the mouse and keyboard (pull battery tabs first)
    Bottom of the keyboard and mouse
  1. Keyboard Connect button
  2. Mouse Power button
  3. Mouse Connect button
If this does not work, place the computer face-down on a soft cloth or towel (A), remove and then re-insert the wireless keyboard and mouse receiver from the back of the computer, and then synchronize the keyboard and mouse again.
Figure : Wireless keyboard and mouse receiver
Location of the wireless receiver

Connecting to the Internet

Your HP Touch computer is designed to support a wireless or wired local area network (LAN) that connects your computer to other devices, such as printers and other computers. Use one of the following HP support documents according to your network type:

TV setup (select models only)

If your Touch computer came with a TV tuner, you can watch and record your favorite TV programs using Windows Media Center. All menus in Windows Media Center can be used by touch, remote control, keyboard, or mouse.
To watch and record TV programs on your HP Touch computer:

Connecting the TV signal source

To connect a TV signal to the computer, your computer needs a TV tuner, which is included with select models only. You also might need to purchase some cables separately.
Availability of signals is limited by the strength and accessibility of the originating TV signal, location and other factors. Performance issues may arise, and do not constitute defects in the product.
To prevent damage by power surges, use a TV tuner isolator (adapter) (purchased separately) to connect a coaxial cable to the TV signal source. Using the TV tuner adapter helps prevent personal injury and computer damage from surges on the coaxial line caused by lightning.
To connect the TV signal source to your HP Touch computer:
  1. Connect the coaxial cable from your TV antenna or TV cable provider to the TV In connector located on the back of the computer, behind the computer stand.
      Figure : Connecting the TV
      Television signal connectors
    1. TV In connector
    Connect an S-Video cable to the S-Video In connector, located on the back of the computer behind the connector cover. Connect the other end of the cable to your set-top box.
      Figure : Connecting to S-Video
      Connecting to S-Video
    1. S-Video In connector
    2. Audio Line In connectors
    You might need a composite video to S-Video adapter (sold separately) to connect the set-top box Video Out to the S-Video In connector.
    Figure : S-Video connector
    S-Video connector
  2. If you are using S-Video, connect the left and right audio cables from your set-top box to the left (white) and right (red) Audio Line In connectors on the back of the computer.
    Figure : Audio cables
    Audio cables
    You might need a Y-audio cable to combine RCA left and right channels (white and red).
    Figure : Y-audio cable
    Y-audio cable

Setting up the HP Touch computer with a remote control

If your TV signal requires a cable TV set-top box, a satellite set-top box, or another set-top box, you must connect the IR emitter cable to the computer and your set-top box to use the remote control properly. TV tuners and remote controls are included in select models only.
The IR emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on a set-top box. When you are selecting TV channels in Windows Media Center, it enables the remote control to work with your set-top box.
Figure : IR cable
IR cable
To use a remote control with a set-top box and Windows Media Center:
  1. Connect the IR emitter cable to the IR Out connector on the back of the computer.
  2. Remove the paper from the backing tape on the end of the cable, and then press the end of the cable over the remote IR sensor (receiver) window on the set-top box. To find the remote infrared sensor window, shine a flashlight through the plastic on the front of the set-top box.
  3. When you use the remote control, point the Touch remote control at the computer sensor, not the set-top box.
    Figure : Connecting the IR emitter
    Connecting the IR emitter
  1. IR Out connector on computer back
  2. IR emitter
  3. IR sensor (receiver) window on the set-top box
  4. Paper backing tape on IR emitter cable
  5. IR receiver on the computer

Completing the Windows Media Center Setup screens

Use the following steps to setup Windows Media Center on the computer. (Select models only.)
  1. Tap Start, tap All Programs, and then tap Windows Media Center.
  2. Follow the onscreen instructions to set up your TV tuner and Windows Media Center TV program guide.

Setting up speakers and sound

Your HP Touch computer supports the following speaker options:
  • Built-in analog stereo speakers (default)
  • Analog 2.0 or 2.1 powered speakers
  • Digital 3.1, 4.1, or 5.1 powered speakers
  • Audio receiver
  • Headphones
  • When connecting external speakers, use powered speakers - speakers that plug into a power outlet or use batteries.
  • When the Audio line in connector is being used, the output to the internal speakers, the Audio line out connector, and the headphones connector are affected. For example, if you are playing sound through your internal speakers and then you connect an MP3 device through your Audio line in connector, you will hear both sounds.
  • By default, the internal speakers are on, and the external speakers are off.

Connecting analog speakers

For 2.0 (stereo) powered speakers, connect the speaker cable to the Audio line out connector on the back of the computer behind the connector cover.
For 2.1 (stereo and subwoofer) powered speakers, connect the subwoofer cable to the Audio line out connector on the back of the computer behind the connector cover, and then connect the left and right speakers cable to the subwoofer.
Turn on the computer and then the speaker system. If necessary, refer to the documentation that came with your speakers.
The internal speakers are muted when headphones or external speakers are connected,.

Connecting and Enabling digital speakers or an audio receiver

Connect 3.1, 4.1, or 5.1 digital speakers or an audio receiver to the SPDIF line out (orange) connector on the back of the computer, and then use the following procedure to enable the speakers or audio receiver. If necessary, refer to the instructions that came with your speakers or audio receiver.
When SPDIF is connected, you can switch to the internal speakers without unplugging the SPDIF line out.
To enable digital speakers or an audio receiver, use the SoundMax software that came with the computer.
  1. Tap the SoundMAX icon on the taskbar.
  2. Tap the Volume button.
  3. In the SPDIF area, select the Default button.
    Figure : SPDIF interface default selection
    SPDIF interface default selection in the SoundMax Audio Settings window
    To switch back to the internal speakers after the digital speakers are enabled, select the Default button in the Internal Speakers area. Simply turning off the external speakers does not enable the internal speakers; the internal speaker setting must be selected.
  4. Configure the sound to your preferences by using the SoundMAX Listening Experience, Recording Experience, and Advanced buttons.

Adjusting speaker Volume

Your HP Touch computer has several ways to adjust the speaker volume. You can use the volume controls on the side of the computer or the Microsoft Volume icon on the taskbar; or, if you are using digital speakers, you can also adjust the volume by using SoundMAX.
  • Use the Volume buttons on the left side of the computer.
    Figure : Volume buttons
    Volume buttons
  • Use the Microsoft Volume icon on the taskbar:
    1. Press and hold (or with the mouse, right-click) the Volume icon, and then select Open Volume Mixer. The Volume Mixer settings window opens.
      Figure : Volume mixer window
      Volume Mixer window
    2. To adjust the volume for HP TouchSmart programs (Notes, Music, and Video), be sure to adjust both the speaker volume, and the HP TouchSmart program volume. Scroll to the right in the Applications area to see them all.
    3. When you are satisfied with the sound level, tap the Close button (the X in the upper-right corner) to close this window.
  • If you have digital speakers, you can also use SoundMAX to adjust the volume and perform sound balance testing:
    1. Tap the SoundMAX icon on the taskbar.
    2. Adjust the slider that matches your speaker configuration.
You can also adjust the sound recording level for the built-in microphone array in this window.

Configuring Sound for Windows Media Center

After you have installed, connected, and configured the speakers, use the following procedure to configure audio output for Windows Media Center:
  1. Tap Start .
  2. Tap Windows Media Center.
  3. Scroll to the Tasks menu, tap Settings, General, and then tap Windows Media Center Setup.
  4. Tap Set Up Your Speakers, and then tap Next.
  5. Select the type of cable that connects your speakers or audio receiver to your computer, and then tap Next.
  6. Select the number of speakers, and then tap Next.
  7. Tap Test to test the speakers.
  8. Tap Next when the test has completed.
  9. Tap Finish.






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