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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Neoware e370 Thin Client - Overview

Product description
All-in-one, sleek form factor combines powerful thin client with a 17-inch diagonal flat panel display.
Product features
Feature
Description
Processor
  • VIA C7 1 GHz
Chipsets
  • CN700 Chipset
Memory
Flash Memory
  • 512 MB - 1 GB
System Memory
  • 256 MB – 1 GB (DDR2 RAM)
Graphics
Resolution
  • 1280x1024
Refresh rates
  • 60 Hz
Color depth
  • 32 bit
Input/Output/ Peripheral Support
Keyboard
  • PS/2
Mouse
  • PS/2
Printer
  • Local support in ICA, RDP and local applications (may require additional drivers from manufacturer.)
Video
  • DVI, analog or both
Audio
  • Speaker Out – 1/8 inch (3.5 mm) stereo jacks
  • Volume Up / Down
  • Internal Stereo Speaker
Security (hardware)
  • Slot for Kensington Cable Lock
  • ActivIdentity USB Smart Card Reader, vendor models GBURR200 & GBUR300P025
  • GemAlto Smart Cards
  • BioPassword (Special XPe Snap-in)
Server-based Computing Protocols
  • ICA
  • RDP
  • HP Neoware TeemTalk Terminal Emulator
Networking
  • 10/100 Base-T Fast Ethernet
  • RJ-45 Connector
  • WakeOnLAN
  • External Wireless Support
I/O ports and connectors
  • 1 - Serial Port - D-Sub 9-Pin
  • 2 - USB Ports - USB 2.0
  • 2 - (1 keyboard, 1 mouse) PS/2 Ports
  • 1 - PCMCIA Slot
Software overview
Feature
Description
Resident Operating System
  • Windows XPe
Server OS Compatibility/ Support
  • Citrix Presentation Server 4.0 including the Desktop Broker feature
  • Citrix Metaframe Presentation Server 3.0
  • Citrix Metaframe XP Presentation Server
  • Citrix Metaframe 1.x
  • Windows 2000/2003 Server Terminal Services
  • Windows 2000 Advance Server Terminal Services
  • Windows NT 4.0 Terminal Server Edition
  • VMware Virtual Desktop Infrastructure using RDP
  • Linux Terminal Server Project (LTSP)
      note:
    Requires bios change to PXE boot
  • Most mainframes and midrange servers
      note:
    Requires TeemTalk (standard on most HP Neoware thin clients)
Local software overview
General
  • Citrix ICA
  • RDP
  • Full-function Internet Explorer
  • TeemTalk Emulation – 30+
  • X Windows (X11R6 / XDM) - from server
  • Acrobat Reader
  • Windows Media Player
  • Java Virtual Machine
  • RealPlayer - snap-in (add-on)
  • Shockwave - from server
  • Macromedia Flash
  • ELO touchscreen support
  • .NET Framework
Management
  • ezRemote Manager and ezUpdate
  • HP Device Manager - snap-in (add-on)
  • Altiris - snap-in (add-on)
Security
  • Read-only file system
  • Locked down user account and configuration
  • HP Neoware Write Filter, Firewall, Security Center
VDI Support
  • Leostream
  • VDM (Propero)
  • Provision Networks
  • Citrix DDI support
Warranty information
1 year in North America; 2 years in EMEA
  note:
Certain restrictions apply. Consult the HP Customer Support Center for details.

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Country/Region: Africa

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