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A 'The following ink cartridges cannot be used after device initialization and must be replaced' Error Message Displays for HP Photosmart C7100 Series All-in-One Printers

Issue
A The following ink cartridges cannot be used after device initialization and must be replaced error message displays on the printer.
Solution
The indicated ink cartridge(s) cannot be used after the device has undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the unit.
  note:
Make sure you are not using introductory cartridges incorrectly. Introductory cartridges come with the printer and carry special ink formulations intended for printer initialization. During initialization, inks in the introductory cartridges mix with inks in the printer to create a normal ink formulation. After initialization, introductory cartridges can be used in any compatible printer. However, if introductory cartridges that have not been through initialization are installed in a printer that has already been initialized, the printer cannot print.
  1. Verify that the unit is on.
  2. Open the ink cartridge door.
    Figure : Opening the ink cartridge door
  3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch.
      Figure : Lifting the latch
    1. Ink cartridge latch for the black ink cartridge
    2. Ink cartridge latches for the color ink cartridges
      note:
    The ink cartridge areas are color-coded for easy reference. From left to right, the ink cartridges are black, yellow, light cyan, cyan, light magenta, and magenta.
  4. Pull the ink cartridge toward you out of its slot to remove it.
    Figure : Removing an ink cartridge
  5. Remove the new ink cartridge from its packaging.
  6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
      note:
    Make sure that the ink cartridge is inserted into the slot that has the same shaped icon and color as the ink cartridge. The copper-colored contacts should be facing the printer as the ink cartridge is inserted.
    Figure : Inserting an ink cartridge
  7. Press down on the gray latch until it clicks into place.
    Figure : Closing the gray latch
  8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
      note:
    All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
  9. Close the ink cartridge door.
    Figure : Closing the ink cartridge door
Cause
The wrong ink cartridge(s) are installed.

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