Z6_221AGI40K8M7A0AOVIF8CG2GT7

Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

{}

Z7_3054ICK0KO3B50AQ811G830005

hp-support-head-portlet

Actions

${title}

HP Customer Support - Contact

Z7_3054ICK0KO3B50AQ811G830007

hp-contact-secondary-navigation-portlet

Actions

${title}

HP Customer Support

Select your model

Let HP find my products

Identify now

HP can identify most HP products and recommend possible solutions.

How does HP install software and gather data?

Z7_M0I02JG0K018F0A201NGAM1C67

hp-hero-support-search

Actions

${title}

Search Support

Cancel

Z7_3054ICK0KO3B50AQ811G8300G4

hp-share-print-widget-portlet

Actions

${title}

Information

Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

Information

Fix Windows 10 Update Issues
Resolve Windows 10 or update issues on an HP computer or printer – Click here

Z7_41I02JG0KGC000AFU25DF020G1

hp-personalization-dashboard-portlet

Actions

${title}

Z7_41I02JG0KG7520ATT8Q6GR20K2

hp-miscellaneous-portlet

Actions

${title}

Get help for your product

Contact options such as phone, chat and HP Support Community are available depending on your product type.

Or, select your product type below

Z7_41I02JG0K00P70QOBU40GO20C4

hp-wcm-product-tabs-portlet

Actions

${title}

Let's identify your product to get started

DMD

pFinder

Need help finding a serial number?

Locate your product's information label

Watch a video

Samsung printer help

Find your serial number by locating the product label

Search your printer for a number labeled as Serial Number, Serial No, S/N or SN. The number is printed on a label. You might need to open the ink cartridge access area or scanner lid to reveal the label.

Examples of where to find your product name

Sample product label

Find your serial number on a Samsung printer

Look for the bar code stickers on your printer. The serial number on a Samsung printer can be used wherever an HP Serial number is requested. Samsung printers refer to a 'product number' as a 'model code' designated with 'M/C', and typically start with 'SL-...'.

Example of a Samsung printer product label

Need help finding a serial number?

Try a keyboard command

Locate your product's information label

Watch a video

Find your serial number by locating the product label

The product information label contains your serial number and product number. You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop.

Examples of where to find your product name

Sample product label

Find your serial number using a keyboard command

If your laptop is currently functioning you can find the serial number by using a simple keyboard command.

1. From your built-in keyboard, press and hold the Fn + Esc buttons at the same time.
2. An HP System Information pop-up box will appear on your screen with your serial number.

DMD

pFinder

Need help finding a serial number?

Try a keyboard command

Locate your product's information label

Watch a video

Find your serial number by locating the product label

The product information label contains your serial number and product number. Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back.

Examples of where to find your product name

Sample product label

Find your serial number using a keyboard command

If your computer is currently functioning you can find the serial number by using a simple keyboard command.

1. From your keyboard, press and hold the Ctrl+Alt+S buttons at the same time.
2. An HP System Information pop-up box will appear on your screen with your serial number.

Or, select your service or app

Need help?

Locate your product's information label

Watch a video

Locate the product label

The product information label contains your serial number and product number. For almost all HP products, the product information label can be found from one of the following locations :

A label attached to the product (usually on the underside)
Laser etching on the surface of the product
Inside the battery compartment

A purchase invoice or receipt
Product packaging or shipping box
Documentation that came with the product

Examples of where to find your product information label

Sample product label

Z7_3054ICK0KGTE30AQO5O3KA30F1

hp-detect-load-my-device-portlet

Actions

${title}

p0/IZ7_3054ICK0KGTE30AQO5O3KA30F1=CZ6_221AGI40K8M7A0AOVIF8CG2GT7=NJupdateGlobalDataLayer=/

Find out more

Z7_3054ICK0KOJHD0ATHRG1NB1004

hp-hero-support-search

Actions

${title}

Z7_3054ICK0KGTE30AQO5O3KA30S5

hp-find-service-location-check-service-status-portlet

Actions

${title}

Other support options

MoreLess

Z7_M0I02JG0K018F0A201NGAM1CM4

hp-hero-support-search

Actions

${title}

Search all support

All Support
Software, Drivers and Updates
Troubleshooting
How to
Product Information
User Guides

Examples: "Deskjet Ink Advantage K109 paper jam", "ProBook 4540s bios update"

Search help

Tips for better search results

Ensure correct spelling and spacing - Examples: "paper jam"
Use product model name: - Examples: laserjet pro p1102, DeskJet 2130
For HP products a product number. - Examples: LG534UA
For Samsung Print products, enter the M/C or Model Code found on the product label. - Examples: “SL-M2020W/XAA”
Include keywords along with product name. Examples: "Deskjet Ink Advantage K109 paper jam", "ProBook 4540s bios update"

Need help finding your product name or product number?

Finding your Serial Number
Finding your Product Number

Z7_41I02JG0KOR880ATLRB89U0G50

hp-country-locator-portlet

Actions

${title}

Country/Region: Africa