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HP Color LaserJet Enterprise M455, MFP M480 - Replace the toner cartridges

Replace the toner cartridges if you receive a message on the printer, or if you have print quality problems.

Toner cartridge information

The printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

The printer uses four colors and has a different toner cartridge for each color: cyan (C), magenta (M), yellow (Y), and black (K). The toner cartridges are inside the front door.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth end to end. For graphical representation, see the cartridge replacement instructions. Reinsert the toner cartridge into the printer, and then close the cover.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at http://www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

Note:

Cartridges are listed based on regional distribution and availability. A cartridge from any country/region will work in this printer.

Supplies - For distribution in North America and Latin America only
Item	Description	Cartridge number	Part number
HP 414A Black Original LaserJet Toner Cartridge	Standard-capacity replacement black toner cartridge	414A	W2020A
HP 414A Cyan Original LaserJet Toner Cartridge	Standard-capacity replacement cyan toner cartridge	414A	W2021A
HP 414A Yellow Original LaserJet Toner Cartridge	Standard-capacity replacement yellow toner cartridge	414A	W2022A
HP 414A Magenta Original LaserJet Toner Cartridge	Standard-capacity replacement magenta toner cartridge	414A	W2023A
HP 414X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement black toner cartridge	414X	W2020X
HP 414X High Yield Cyan Original LaserJet Toner Cartridge	High-capacity replacement cyan toner cartridge	414X	W2021X
HP 414X High Yield Yellow Original LaserJet Toner Cartridge	High-capacity replacement yellow toner cartridge	414X	W2022X
HP 414X High Yield Magenta Original LaserJet Toner Cartridge	High-capacity replacement magenta toner cartridge	414X	W2023X

Supplies - For distribution in Europe, Middle East, Russia, CIS, and Africa only
Item	Description	Cartridge number	Part number
HP 415A Black Original LaserJet Toner Cartridge	Standard-capacity replacement black toner cartridge	415A	W2030A
HP 415A Cyan Original LaserJet Toner Cartridge	Standard-capacity replacement cyan toner cartridge	415A	W2031A
HP 415A Yellow Original LaserJet Toner Cartridge	Standard-capacity replacement yellow toner cartridge	415A	W2032A
HP 415A Magenta Original LaserJet Toner Cartridge	Standard-capacity replacement magenta toner cartridge	415A	W2033A
HP 415X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement black toner cartridge	415X	W2030X
HP 415X High Yield Cyan Original LaserJet Toner Cartridge	High-capacity replacement cyan toner cartridge	415X	W2031X
HP 415X High Yield Yellow Original LaserJet Toner Cartridge	High-capacity replacement yellow toner cartridge	415X	W2032X
HP 415X High Yield Magenta Original LaserJet Toner Cartridge	High-capacity replacement magenta toner cartridge	415X	W2033X

Supplies - For distribution in Asia Pacific Countries/Regions only
Item	Description	Cartridge number	Part number
HP 416A Black Original LaserJet Toner Cartridge	Standard-capacity replacement black toner cartridge	416A	W2040A
HP 416A Cyan Original LaserJet Toner Cartridge	Standard-capacity replacement cyan toner cartridge	416A	W2041A
HP 416A Yellow Original LaserJet Toner Cartridge	Standard-capacity replacement yellow toner cartridge	416A	W2042A
HP 416A Magenta Original LaserJet Toner Cartridge	Standard-capacity replacement magenta toner cartridge	416A	W2043A
HP 416X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement black toner cartridge	416X	W2040X
HP 416X High Yield Cyan Original LaserJet Toner Cartridge	High-capacity replacement cyan toner cartridge	416X	W2041X
HP 416X High Yield Yellow Original LaserJet Toner Cartridge	High-capacity replacement yellow toner cartridge	416X	W2042X
HP 416X High Yield Magenta Original LaserJet Toner Cartridge	High-capacity replacement magenta toner cartridge	416X	W2043X

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION:

To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. If the toner cartridge must be removed from the printer for an extended period of time, place the cartridge in the original plastic packaging, or cover the cartridge with a lightweight opaque item.

The following illustration shows the toner cartridge components.

Toner cartridge components

Number	Description
1	Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.
2	Handle
3	Memory chip

CAUTION:

If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric.

Note:

Information about recycling used toner cartridges is in the toner cartridge box.

Remove and replace the toner cartridges

Follow these steps to replace the toner cartridge.

Open the front door by pressing the button on the left panel.
Grasp the blue handle on the toner cartridge drawer, and then pull out the drawer.
Grasp the handle on the toner cartridge, and then pull the toner cartridge straight up to remove it.
Remove the new toner cartridge package from the box, and then pull the release tab on the packaging.
Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling.
Holding the toner cartridge on both ends, gently rock the cartridge end to end to distribute the toner evenly inside the cartridge.
Do not touch the imaging drum on the bottom of the toner cartridge. Fingerprints on the imaging drum can cause print-quality problems. Also, do not expose the cartridge to light unnecessarily.
Insert the new toner cartridge into the drawer. Make sure that the color chip on the cartridge matches the color chip on the drawer.
Close the toner cartridge drawer.
Close the front door.
Pack the used toner cartridge into the box the new cartridge came in, or use a large cardboard box and fill it with several cartridges you need to recycle. See the enclosed recycling guide for information about recycling.

In the US, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/recycle to print a pre-paid shipping label.

Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.