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HP PageWide Enterprise, HP PageWide Managed - Removal and replacement: Staple cartridge

Learn how to remove and replace the staple cartridge.

Mean time to repair: 5 minutes

Service level: Basic

Click here to visit the HP video library.

Important:

When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Part number

Part description

J7Z09-67933

Staple cartridge

Required tools

  • No special tools are needed to remove or install this assembly.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Send a (staple) print job to the printer and select the inline finisher as the output destination.

Remove the staple cartridge

Follow these steps to remove the staple cartridge.

  1. Open the staple cartridge door.

    Open the door

    Open the door
  2. Pull the staple cartridge straight out of the printer to remove it.

    Tip:

    Use your index finger to grasp the top of the cartridge, and then pull it out.

    Remove the staple cartridge

    Remove the staple cartridge

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Install the staple cartridge

Follow these steps to install the staple cartridge.

  1. Push the staple cartridge straight into of the printer to install it.

    Tip:

    The cartridge makes an audible click when it is fully seated.

    Install the staple cartridge

    Install the staple cartridge
  2. Close the staple cartridge door.

    Close the door

    Close the door

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