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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook - 15-db0096nf Product Specifications

Hardware

Product number
6RT52EA
Product name
HP Notebook - 15-db0096nf
Microprocessor
AMD A4-9125 Dual-Core (2.3 GHz base frequency, up to 2.6 GHz burst frequency, 1 MB cache)
Chipset
AMD Integrated SoC
Memory, standard
4 GB DDR4-1866 SDRAM (1 x 4 GB)
Video graphics
AMD Radeon™ R3 Graphics
Hard drive
500 GB 5400 rpm SATA
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal HD SVA anti-glare WLED-backlit (1366 x 768)
Wireless connectivity
Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI 1.4b; 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
37.6 x 24.6 x 2.25 cm
Weight
2.04 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 15 minutes
Video Playback Battery life
Up to 7 hours and 30 minutes
Webcam
HP Webcam with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP JumpStart
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Estonia

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