HP OfficeJet Pro 9010, 9020 Printers - Printing Self-Test Pages

This document is for HP OfficeJet Pro 9010, 9010e, 9012, 9013, 9014, 9014e, 9015, 9015e, 9016, 9018, 9018e, 9019, 9020, 9020e, 9022, 9022e, 9023, 9025, 9025e, 9026, 9028, OfficeJet 9012, 9012e, and Premier All-in-One printers.

Print self-test pages, including Printer Status Report, Fax Test Report, Usage Report, Network Configuration Page, Print Quality Diagnostic Page, and Web Access Test Results.

Print a Printer Status Report

A Printer Status Report lists the printer serial number, estimated ink levels, ink cartridge numbers, printer usage, and connectivity, scan, and fax settings.

Load plain white paper in the input tray.
From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display to touch Reports, and then touch Printer Status Report.

Print a Fax Test Report

The Fax Test Report lists the status of the fax function and steps to troubleshoot the function in case of a fax test failure.

Set up the printer for faxing according to your particular home or office setup instructions.
Make sure the cartridges are installed, and then load plain white paper in the input tray.
From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Touch Fax Setup.
Touch Tools, and then touch Run Fax Test.

A Fax Test Report prints.

Print a Usage Report

The Usage Report lists the amount of printing, copying, and faxing that the printer engine has processed during its lifetime.

Load plain white paper in the input tray.
From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display to touch Reports, and then Usage Report.

A Usage Report prints.

Print a Network Configuration Page

A Network Configuration Page lists important network settings such as network status and the printer IP address.

Load plain white paper in the input tray.
From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Wireless icon or Ethernet icon to display the network status screen.
Touch Print Details to print the network configuration page.
Alternatively, from the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, and then touch Reports.
Touch Network Configuration Page.

A Network Configuration Page prints up to two pages of information.

Print a Print Quality Diagnostic Page

A Print Quality Diagnostic Page helps identify the source of print quality issues.

Load plain white paper in the input tray.
From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, touch Reports, and then touch Print Quality Report.

A Print Quality Diagnostic Page prints.

Print a Web Access Test Results page

Print a Web Access Test Results page for information about the printer's wireless connection. The Web Access Test Results page provides information about the printer status, hardware (MAC) address, and the IP address. If the printer is connected to a wireless network, the test report displays details about the network settings. It also indicates any wireless connectivity issues and might explain how to fix them.

Load plain white paper in the input tray.
From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, touch Reports, and then touch Web Access Test Report.

A Web Access Test Results page prints.