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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP ENVY - 13-ad102ur Product Specifications

Hardware
Product number
2PP88EA
Product name
HP ENVY - 13-ad102ur
Microprocessor
Intel® Core™ i5-8250U (1.6 GHz base frequency, up to 3.4 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Memory, standard
8 GB LPDDR3-1866 SDRAM (onboard)
Video graphics
  • NVIDIA® GeForce® MX150 (2 GB GDDR5 dedicated)
  • Discrete
Hard drive
360 GB PCIe® NVMe™ M.2 SSD
Display
33.8 cm (13.3") diagonal FHD IPS BrightView micro-edge WLED-backlit edge-to-edge glass (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 microSD media card reader
External ports
2 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 headphone/microphone combo
Dimensions (W x D x H)
30.54 x 21.56 x 1.39 cm
Weight
1.38 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 51 Wh Li-ion
Battery life mixed usage
Up to 14 hours and 15 minutes
Video Playback Battery life
Up to 12 hours and 30 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen; HP Audio Boost; Quad speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Support Forum

Support Forum

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Country/Region: Flag Estonia

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