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HP Customer Support - Knowledge Base

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HP Sprocket - Print Issues after Enabling Embedded Experiences

This document is for HP Sprockets, and the HP sprocket app for Android mobile and Apple iOS devices.
After enabling the Embedded Experiences feature on the HP sprocket app, each print job might take longer to print and the print quality might be less than expected. To print more quickly and improve print quality, you can temporarily disable the Embedded Experiences feature on the HP sprocket app, and then resend the print job.
note:
After you disable Embedded Experiences, the HP sprocket app cannot add additional content to your photos.
  1. Turn on the Sprocket.
  2. On your mobile device, open the HP sprocket app.
  3. Tap the Menu icon , and then tap sprocket.
  4. Tap App Settings.
    Tapping App Settings
  5. Tap the toggle to the Off position to disable Embedded Experiences.
  6. Resend the print job.
    If disabling the feature did not resolve the print performance issue, go to Improving Print Quality.

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