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HP Customer Support - Knowledge Base

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  • Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.

     

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Samsung Laser Printers - How to Check the Printer Status in SyncThru Web Service

note:
SyncThru Web Service is not an application install on the PC; it is a web based control panel for the printer. To use SyncThru the PC must be on the same network as the printer.
To open SyncThru, follow these steps:
  1. Obtain the current IP address of the printer.
    • If the printer has a LCD panel on the front, navigate to Menu > System Setup > Reports > Network Configuration and print the network configuration page to find the current IP.
    • If the printer does not have a front LCD panel, hold down the Stop, Cancel, or WPS button until the status LED begins a fast blink. This will cause the printer to print a configuration page. If the printer prints a demo page or a supplies info page, then the button was held down too long or too short.
    Figure : Configuration page
  2. Open the browser, enter the IP address of the printer into the address bar, and press Enter.
    note:
    The IP address will be a number like 192.168.1.1. If an error shows or SyncThru is not displayed when typing in the printer's IP address, check the following:
    • Make sure the printer is on.
    • Verify the printer is connected to the network.
    Figure : IP address
  3. The status will be listed beside Alert. If there is no error, then No Alert will display.
    Figure : Alerts
    • See Error Messages and Status LED's to find the appropriate error article.

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Country/Region: Flag Estonia

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