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HP LaserJet Enterprise M607, M608, M609 - 13.A1 tray 1 paper jam

13.A1 tray 1 paper jam
The following information describes how to clear a paper jam in Tray 1. When a jam occurs, the control panel displays the following message and an animation that assists in clearing the jam.
  • 13.A1.XX Jam in Tray 1
  1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out.
    Figure : Remove the jammed paper
  2. Close Tray 1.
    Figure : Close Tray 1
  3. Pull Tray 2 out of the printer.
    Figure : Remove Tray 2
  4. Lower the jam plate in the Tray 2 opening.
    Figure : Lower the jam plate
  5. Pull any jammed paper straight out.
    Figure : Remove the jammed paper
  6. Raise the jam plate back into position.
    Figure : Lift the jam plate
  7. Install Tray 2 in the printer.
    Figure : Install Tray 2

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