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HP ENVY 6200, 7100, 7800 Printers - Replacing Ink Cartridges

This document is for HP ENVY Photo 6220, 6230, 6232, 6234, 6252, 6255, 7120, 7130, 7134, 7155, 7164, 7820, 7830, 7855, 7858, and 7864 All-in-One printers.
This document contains steps for replacing the ink cartridges.
Replace the ink cartridges
Replace any low or empty ink cartridges.
  note:
If you are enrolled in the HP Instant Ink program, you receive special HP Instant Ink cartridges. Some HP Instant Ink cartridges are larger than standard ink cartridges, but they fit in the carriage in the same way. HP Instant Ink is not available in all countries/regions or for all printer models. For more information, go to HP Instant Ink.
    Figure : Standard and HP Instant Ink cartridges
    HP Instant Ink and standard ink cartridges
  1. Standard ink cartridge
  2. HP Instant Ink cartridge
  1. Turn on the printer.
  2. Load plain white paper in the input tray.
  3. Open the ink cartridge access door.
    Figure : Opening the ink cartridge access door
    Image: Opening the ink cartridge access door
  4. Wait until the carriage is idle and silent before you continue.
  5. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.
    Figure : Removing the ink cartridge
    Remove the ink cartridge
  6. Remove the new ink cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
    Figure : Holding the ink cartridge by its sides
    Holding the ink cartridge by its sides.
  7. Remove the plastic tape.
      caution:
    Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Figure : Removing the plastic tape
    Remove the plastic tape
  8. Hold the ink cartridge by its sides with the contacts toward the printer, insert the ink cartridge into its slot, and then gently push the ink cartridge until it snaps into place.
      note:
    Install the color ink cartridge on the left and the black ink cartridge on the right.
    Figure : Snapping the ink cartridge into place
    Snapping the ink  cartridge into place
  9. Repeat these steps to install the other ink cartridge, if necessary.
  10. Close the ink cartridge access door.
    The printer starts an initialization process. It is normal for the printer to make noises during this process. After the process completes, the printer prints an alignment page.
Frequently asked questions (FAQs)
Review the list of frequently asked questions about replacing the ink cartridges.

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