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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP PageWide Pro 750, MFP 772, 777 - Clear jams in Tray 2 (tandem)

Clear jams in Tray 2 (tandem)

  1. Open the tray.
  2. Gently remove any jammed paper from the tray.
  3. Open the right door, by pulling up on the right latch.
  4. Grasp the handle of the duplexer, and pull the duplexer out as far as possible.
  5. Gently remove any visible paper above the duplexer.
  6. Lift up the duplexer, and gently remove any visible paper under it.
  7. Insert the duplexer until it snaps into place.
  8. Close the right door and the tray.

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Country/Region: Flag Estonia

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