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HP LaserJet Enterprise 700 MFP M725 - 13.A 3500-sheet tray paper jam

13.A 3500-sheet tray paper jam
Use the following procedure to check for paper in all possible jam locations in the 3,500-sheet high-capacity tray. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.
  • 13.AY.XX Jam in Tray Y, where Y equals the tray number assigned to the HCI
  1. Open the right and left sides of the tray.
    Figure : Open the tray
  2. Remove any damaged sheets of paper.
    Figure : Remove the jammed paper
  3. Above the right-side tray, press the green button to release the jam-access plate.
    Figure : Close the jam-access plate
  4. If jammed paper is in the feed area, pull it down to remove it.
    Figure : Remove the jammed paper
  5. Push up on the jam-access plate to close it.
    Figure : Press the jam-release button
  6. Close the right and left sides of the tray.
    Figure : Close the tray
  7. Open the jam-access door on the right side of the high-capacity tray cabinet.
    Figure : Open the jam-access door
  8. Lift up the jam-release plate and remove any jammed paper.
    Figure : Remove the jammed paper
  9. Close the jam-access door on the right side of the high-capacity tray cabinet.
    Figure : Close the jam-access door

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