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HP LaserJet Enterprise 700 color MFP M775 - 13.B2.A2, 13.B2.D2 jam error in tray 2

13.B2.A2, 13.B2.D2 jam error in tray 2

Use the following procedure to check for paper in all possible jam locations related to tray 2. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
  • 13.B2.A2
  • 13.B2.D2
  1. Open Tray 2 and remove it from the printer.
    Figure : Open Tray 2
  2. Remove any jammed or damaged sheets of paper from the tray.
    Figure : Remove damaged sheets from the tray
  3. Look inside the printer, and remove any jammed paper from the paper-feed area.
    Figure : Remove jammed paper from the paper-feed area
  4. Reinsert and close the tray.
    Figure : Reinsert and close the tray

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