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HP Customer Support - Knowledge Base

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    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP PCs - Clicking or Grinding Noise in the Optical Drive Tray

This document is for HP PCs.

Issue

Clicking or grinding noise in the optical drive tray in HP desktops.

Solution

Test and reseat your optical drive to fix the issue.
  1. Make sure that the noise is coming from the optical drive by testing the drive with multiple CDs, DVDs, or Blu-rays.
  2. Reseat the drive and test again. For more information on reseating the drive, check the maintenance guide for your computer.
  3. Download and install the latest optical drive drivers (if available) and BIOS from your computer's HP Customer Support page.
  4. Restart your computer.
    If the issue persists, contact HP Technical Support.

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