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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04433790

Version: 1

HP EliteBook Revolve 810 G1 Convertible Tablet - Portrait Mode Option Not Available

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 03-Sep-2014

Last updated : 03-Sep-2014

DESCRIPTION
Portrait mode is not available in the Intel Video Configuration Options for the external display connected to the computer.

SCOPE
Information in this document applies to the following:
Computers:
  • HP EliteBook Revolve 810 G1 Convertible Tablet
Operating Systems:
  • Microsoft Windows 8 (standard)
  • Microsoft Windows 8 RT
  • Microsoft Windows 8 Pro
RESOLUTION
To resolve this issue, download and install the appropriate SoftPaq:
SoftPaq Description
Operating System
Release Notes
Download SoftPaq
Intel Video Driver and Control Panel
Version: 3621
Revision: T
Microsoft Windows 8 x64 bit
Intel Video Driver and Control Panel
Version: 3621
Revision: T
Microsoft Windows 8 x32 bit
note:
A more recent version of this software may be available. Check for newer versions at http://www.hp.com/.

Hardware platforms affected : HP EliteBook Revolve 810 G1 Tablet

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04433790

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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