To resolve this issue, perform the following steps:
- Press the
ESC key at the HP logo screen.
- In the
Startup Menu screen, Press
F10 to enter
Computer Setup.
Figure 2.
- Select Security, then select
SETUP Password and press
Enter.
- A menu will pop up with "Enter new setup password".
- Enter "hp" as password and press
Enter.
- Enter "hp" in the "Enter New password again", press
Enter, press
F10, then
save and exit.
NOTE: If a Setup password is not desired, repeat steps 2-6 again leaving the "Enter new setup password" and "Enter new setup password again" fields blank.