HP Designjet Z5400 Postscript ePrinter Series - Front-panel error messages

[Color] cartridge altered

Check the cartridge.

[Color] cartridge has expired

Replace the cartridge. See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

[Color] cartridge is low on ink

Ensure that you have a new cartridge of the same color ready.

[Color] cartridge is missing

Insert a cartridge of the correct color. See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

[Color] cartridge is out of ink

Replace the cartridge. See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

[Color] cartridge is very low on ink

Ensure that you have a new cartridge of the same color ready.

[Color] printhead #[n] error: not present

Insert the correct printhead. See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

[Color] printhead #[n] error: please remove

Remove the incorrect printhead and insert a new printhead of the correct type (color and number). See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

[Color] printhead #[n] error: replace

Remove the non-functional printhead and insert a new printhead of the correct type (color and number). See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

[Color] printhead #[n] error: reseat

Remove and reinsert the same printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See The front-panel display recommends reseating or replacing a printheadThe front-panel display recommends reseating or replacing a printhead.

Cutter replacement advised

Contact HP Support to replace the cutter. See Contact HP SupportContact HP Support.

Job queue notification

Cancel, resume or delete the job. See Job queue managementJob queue management.

Maintenance #1 advised

Contact HP Support. See Contact HP SupportContact HP Support.

Maintenance #2 advised

Contact HP Support. See Contact HP SupportContact HP Support.

Paper loaded incorrectly: remove paper

Remove the paper and try to reload it.

Paper mispositioned: remove paper

Remove the paper and try to reload it.

Paper path error: incorrectly loaded

Unload and reload the paper.

Paper path error: misaligned

Unload and reload the paper.

Printhead replacement incomplete. Restart it.

Restart the printhead replacement process.

Printheads need individual testing. Do replacement

Check the printheads using the Image Diagnostics Print (see The Image Diagnostics PrintThe Image Diagnostics Print) and replace any that are not working correctly.

Replace [color] cartridge

Replace the cartridge. See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

Reseat [color] cartridge

Remove and reinsert the same cartridge. See Handling ink cartridges and printheadsHandling ink cartridges and printheads.

01.0, 01.1, 01.2

Restart the printer.

06:03

Restart the printer.

08:04

Restart the printer. If the problem persists, update the printer's firmware. See Update the firmwareUpdate the firmware.

08:08

Retry the operation that you were attempting. If it fails again, restart the printer. If the problem persists, update the printer's firmware. See Update the firmwareUpdate the firmware.

21, 21.1, 21:03, 21.1:03, 21:13, 21.2:13, 22.0, 22.1, 22.2, 22.3, 22.x:03, 24

Restart the printer.

26:01, 26.x:01

Bad contact detected in an ink cartridge (if present, x refers to the cartridge in slot x). Remove and reinsert the cartridge. If necessary, insert a new cartridge.

26:14

Update your printer's firmware. See Update the firmwareUpdate the firmware.

27:01, 27.x:01

Too many printhead nozzles are not working (if present, x refers to the printhead in slot x). Remove and reinsert the printhead, or try cleaning the electrical connections. If necessary, insert a new printhead. See The front-panel display recommends reseating or replacing a printheadThe front-panel display recommends reseating or replacing a printhead.

27:03

Printhead error. Restart the printer.

27:14

Update your printer's firmware. See Update the firmwareUpdate the firmware.

31:03, 41:03, 42:03, 45.1:03, 45.2:03, 47:03, 56:03

Restart the printer.

61:01

The file format is wrong and the printer cannot process the job. If the job is password-protected, try sending it without password protection. Otherwise, update your printer's firmware and try again. See Update the firmwareUpdate the firmware.

61:04.1, 61:04.2

Update your printer's firmware. See Update the firmwareUpdate the firmware.

61:08.1

Resend the job without password protection.

66:08

The job cannot be printed on the paper type that is loaded.

68:03

Restart the printer.

71.04

Out of memory.

71:03

Restart the printer.

74:04, 74.1:04

The firmware update has failed. Press OK and try again. See Update the firmwareUpdate the firmware.

74.1

Try the firmware update again. Do not try to use your computer while the update is in progress.

74.8:04

The firmware update has failed. Your firmware file may be incorrect; try to download it again. See Update the firmwareUpdate the firmware.

76:03

Restart the printer.

77:04, 78.1:04

Update your printer's firmware. See Update the firmwareUpdate the firmware.

78:08

Borderless printing not possible; setting ignored..

79:03

Restart the printer.

79:04, 79.1:04

Update your printer's firmware. See Update the firmwareUpdate the firmware.

81:01

Please follow the instructions on the front panel. You may be asked to run a test procedure and write down a numeric code before contacting HP Support. See Contact HP SupportContact HP Support.

81:03, 84:03

Restart the printer.

86:01

Please follow the instructions on the front panel. You may be asked to run a test procedure and write down a numeric code before contacting HP Support. See Contact HP SupportContact HP Support.

94, 94.1, 94:08

Restart color calibration. See Color calibrationColor calibration.

94:02

Color calibration failed. Check that the paper type that is loaded corresponds to the paper type that you have selected.