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HP EliteBook 2570p Notebook PC - Removing and Replacing the Memory

Introduction

This document is provided to assist in removing and replacing the memory for the HP EliteBook 2570p Notebook PC.

Minimum skill level

The end user requires no hardware-specific training to replace the defective part. The end user should have familiarity with system hardware and software requiring repair.

Tools required

Flat-bladed alignment tool

Parts required

note:
Part numbers are subject to change.
The replacement part number will vary depending on the memory that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.
Description
Part Number
Requires Return
8GB 1600-MHz PC3-12800 memory module (shared)
670034-001 (Modified)
Yes
4GB 1600-MHz PC3-12800 memory module (shared)
641369-001 (Modified)
Yes
2GB 1600-MHz PC3-12800 memory module (shared)
652972-001 (Modified)
Yes
note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labeled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labeled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

Memory removal instructions

To view a video demonstrating the procedure for removing/replacing the battery, click here to view the HP Services Media Library and then click on Remove/Replace videos. On the new window, select Memory from the menu on the upper left hand side of the screen.
Review the safety considerations before performing the steps listed below by clicking on the following link:
  caution:
Failure to comply with the precautions could result in damage to the product or loss of data.
note:
  • The following video depicts a specific configuration of the notebook. The same removal and replacement procedures apply to all configurations of the notebook.
  • The primary and expansion memory slots are both located under the service door. The primary memory slot is located on the bottom and the expansion memory slot is located on top. If an expansion memory board is installed, it must be removed before the primary memory board can be removed.
Step
Procedure
Instruction
1
Remove the battery.
2
Remove the service door.
3
Push both arms outward simultaneously to release the memory board to the spring tension position.
4
  caution:
When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
Grasp the memory board by the edges and pull gently to remove it.
5
Place the memory board in a static dissipative bag.

Memory replacement instructions

Step
Procedure
Instruction
1
Grasp the memory board by the edges and remove it from the static dissipative bag.
2
Align the notch in the memory board with the key in the empty board receptacle on the system board.
3
At an angle, gently insert the memory board into the slot on the system board.
4
Press the memory board down to latch the arms.
5
Replace the service door.
6
Replace the battery.

Parts return


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