hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    We are upgrading our website

    If you experience errors during this time, please try again later. 

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03338051

Version: 1

HP Notebook PCs - HP 3D DriveGuard Does Not Install With SCCM

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 16-May-2012

Last updated : 17-May-2012

DESCRIPTION
HP 3D DriveGuard does not install when using the system account in Microsoft System Center Configuration Manager (SCCM).

sourceInformation

SCOPE
HP EliteBook 2540p Notebook PC
HP EliteBook 6930p Notebook PC
HP EliteBook 8540p Notebook PC
HP EliteBook 8540w Mobile Workstation
RESOLUTION
To resolve this issue, download and install the following SoftPaq.
Softpaq Description
Information
Download
HP 3D DriveGuard
VERSION: 4.1.14.1 REV: A
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP EliteBook 2540p Notebook PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8540p Notebook PC, HP EliteBook 8540w Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03338002

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Estonia

hp-detect-load-my-device-portlet

Actions
Loading...