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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Color LaserJet 4700/CP4005 Series Printers - Replace the ETB

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, Select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.
ETB replacement
  1. Turn the printer off.
  2. Open the top and front cover.
  3. Lower the ETB by pulling the green handle at the top of the unit downward.
  4. Press the small blue latches located on either side of the bottom of the ETB and lift the unit out of the printer.
  5. Install the new ETB.
  6. Close the front and top covers.

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Support Forum

Support Forum

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Country/Region: Flag Estonia

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