hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP LaserJet M5025 and M5035 MFP Series - Control-Panel Message Types

Four types of control-panel messages can indicate the status of problems with the device.
Control-panel Message types
Message type
Description
Status messages
Status messages reflect the current state of the device. They inform of normal device operation and require no interaction to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message Ready appears if the device is online.
Warning messages
Warning messages inform of data and print errors. These messages typically alternate with the Ready or status messages and remain until OK. is touched. Some warning messages are clearable. If Clearable Warnings is set to Job on the device Device Behavior menu, the next print job clears these messages.
Error messages
Error messages communicate that some action must be performed, such as adding paper or clearing a jam.
Some error messages are auto-continuable. If Auto Continue is set on the menus, the device will continue normal operation after an auto-continuable error message appears for 10 seconds.
  note:
Pressing any button during the 10-second auto-continuable error message overrides the auto-continue feature, and the button function takes precedence. For example, pressing the Stop button pauses printing and offers the option to cancel the print job.
Critical-error messages
Critical error messages inform of a device failure. Some of these messages can be cleared by turning the device off and then on. These messages are not affected by the Auto Continue setting. If a critical error persists, service is required.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Estonia

hp-detect-load-my-device-portlet

Actions
Loading...