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Welcome to HP Customer Support

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HP Designjet Z2100 Photo Printer Series - Printer Status Information

The current status of the printer can be checked in various ways:
  • When HP Easy Printer Care under Microsoft Windows or HP Printer Utility under Mac OS is started, select the printer, a page of information describing the status of the printer and it's paper and ink supplies will be displayed. The Support tab also shows any known problems with the printer.
  • If accessing the Embedded Web Server, information about the general status of the printer will be displayed. The Supplies page in the Main tab describes the status of the paper and ink supplies.
  • The status screen of the printer's front panel notifies of any current problems affecting the printer as a whole. Information about the following can also be requested:
    • The currently loaded paper, with the View loaded paper key.
    • The ink levels, with the View ink levels key.
    • The ink cartridges, by selecting the Ink menu and then Ink cartridge information.
    • The printheads, by selecting the Ink menu and then Printhead information.

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Country: Flag Estonia

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