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HP iPAQ Pocket PC h4100 and h4300 Series - Troubleshooting Bluetooth

Bluetooth problems
Problem
Solution
I cannot discover another device.
  • Be sure Bluetooth is turned on.
  • Move closer to the device.
  • Be sure the ability to see devices has not been limited.
  • Be sure the device that is being connected to is on and allows access to being discovered by other devices.
I can see other devices, but I cannot connect or exchange data with them.
  • Be sure Bluetooth is turned on.
  • Move closer to the device.
  • Be sure the other device has not restricted access.
  • Try initiating pairing from the other device. Some Bluetooth-enabled devices can only initiate pairing and cannot respond to pairing requests from other devices.
Other devices cannot find or connect to my device.
  • Be sure Bluetooth is turned on.
  • Move closer to the device.
  • Be sure other devices have not been restricted from finding yours.
  • Check the Bluetooth Settings to ensure the device has been allowed to be discovered and others to connect.
Other devices do not receive my correct business card information.
  • Be sure the business card information in Bluetooth Settings have been set up correctly.
  • Check Bluetooth Settings to be sure this function has not been restricted.
The HP iPAQ Pocket PC cannot find my Bluetooth-enabled Mobile phone.
  • Be sure the mobile phone is in discoverable mode.
  • Contact the mobile phone manufacturer and ask if there is a firmware upgrade.

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Country: Flag Estonia

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