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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

ID de documento: c06226917

Versión: 1

Notebooks HP Pavilion - La opción de inicio de sesión no está en la pantalla Windows Hello

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Fecha de publicación : 31-Jan-2019

Última actualización : 31-Jan-2019

DESCRIPTION
La opción de inicio de sesión Windows Hello no está presente después de completar el reinicio del sistema. Se introdujeron varios tipos de credenciales en la configuración inicial del equipo, pero ahora solo la opción de contraseña está disponible para el inicio de sesión. Esto ocurre después de haber ejecutado la siguiente opción de restablecimiento del sistema:

Configuración > Actualización y seguridad > Recuperación > Pasos iniciales > Mantener mis archivos.
Figura 1. Solo la opción de contraseña estará disponible después de completar el reinicio del sistema.

ÁMBITO
La información incluida en este documento hace referencia a:
Equipos:
  • Notebooks HP Pavilion serie 13-an0000
  • Notebook HP Pavilion serie 13t-an000 CTO
  • Notebooks HP Pavilion serie 15-cs0000
  • Notebooks HP Pavilion serie 15-cs0000 CTO
  • Notebooks HP Pavilion serie 15-cs1000
  • Notebook HP Pavilion serie 15t-cs000 CTO
  • Notebook HP Pavilion serie 15t-cs0000 CTO
  • Notebook HP Pavilion serie 15t-cs100 CTO
Sistemas operativos:
  • Microsoft Windows 10 RS5 (Versión 1809)
RESOLUCIÓN
Para resolver este problema, siga estos pasos:
  1. Seleccione Inicio.
  2. Seleccione el ícono de Configuración.
  3. Seleccione Cuentas.
  4. Seleccione Opciones de inicio de sesión.
  5. Seleccione Cambiar PIN .
  6. Reinicie el equipo.
  7. Se restauran las opciones de inicio de sesión de Windows Hello.

Hardware platforms affected : HP Pavilion - 13-an0050od, HP Pavilion - 13-an0051od, HP Pavilion - 15-cs0000 CTO, HP Pavilion - 15-cs0000ne, HP Pavilion - 15-cs0000nf, HP Pavilion - 15-cs0000ni, HP Pavilion - 15-cs0000nia, HP Pavilion - 15-cs0000nj, HP Pavilion - 15-cs0000nk, HP Pavilion - 15-cs0000no, HP Pavilion - 15-cs0000ns, HP Pavilion - 15-cs0000nw, HP Pavilion - 15-cs0000nx, HP Pavilion - 15-cs0000tu, HP Pavilion - 15-cs0000tx, HP Pavilion - 15-cs0000ur, HP Pavilion - 15-cs0001la, HP Pavilion - 15-cs0001ne, HP Pavilion - 15-cs0001ni, HP Pavilion - 15-cs0001nia, HP Pavilion - 15-cs0001nj, HP Pavilion - 15-cs0001nk, HP Pavilion - 15-cs0001nl, HP Pavilion - 15-cs0001nm, HP Pavilion - 15-cs0001no, HP Pavilion - 15-cs0001ns, HP Pavilion - 15-cs0001nw, HP Pavilion - 15-cs0001nx, HP Pavilion - 15-cs0001tu, HP Pavilion - 15-cs0001tx, HP Pavilion - 15-cs0001ur, HP Pavilion - 15-cs0002la, HP Pavilion - 15-cs0002ne, HP Pavilion - 15-cs0002ng, HP Pavilion - 15-cs0002nh, HP Pavilion - 15-cs0002nia, HP Pavilion - 15-cs0002nj, HP Pavilion - 15-cs0002nk, HP Pavilion - 15-cs0002nm, HP Pavilion - 15-cs0002no, HP Pavilion - 15-cs0002np, HP Pavilion - 15-cs0002nq, HP Pavilion - 15-cs0002ns, HP Pavilion - 15-cs0002nw, HP Pavilion - 15-cs0002nx, HP Pavilion - 15-cs0002tu, HP Pavilion - 15-cs0002tx, HP Pavilion - 15-cs0002ur, HP Pavilion - 15-cs0003ca, HP Pavilion - 15-cs0003la, HP Pavilion - 15-cs0003nf, HP Pavilion - 15-cs0003ng, HP Pavilion - 15-cs0003nh, HP Pavilion - 15-cs0003nia, HP Pavilion - 15-cs0003nj, HP Pavilion - 15-cs0003nk, HP Pavilion - 15-cs0003no, HP Pavilion - 15-cs0003np, HP Pavilion - 15-cs0003ns, HP Pavilion - 15-cs0003nv, HP Pavilion - 15-cs0003nx, HP Pavilion - 15-cs0003tu, HP Pavilion - 15-cs0003tx, HP Pavilion - 15-cs0003ur, HP Pavilion - 15-cs0004la, HP Pavilion - 15-cs0004ng, HP Pavilion - 15-cs0004ni, HP Pavilion - 15-cs0004nia, HP Pavilion - 15-cs0004nj, HP Pavilion - 15-cs0004nk, HP Pavilion - 15-cs0004nm, HP Pavilion - 15-cs0004no, HP Pavilion - 15-cs0004np, HP Pavilion - 15-cs0004nq, HP Pavilion - 15-cs0004ns, HP Pavilion - 15-cs0004nw, HP Pavilion - 15-cs0004nx, HP Pavilion - 15-cs0004tu, HP Pavilion - 15-cs0004tx, HP Pavilion - 15-cs0004ur, HP Pavilion - 15-cs0005nf, HP Pavilion - 15-cs0005ng, HP Pavilion - 15-cs0005nh, HP Pavilion - 15-cs0005nk, HP Pavilion - 15-cs0005nm, HP Pavilion - 15-cs0005no, HP Pavilion - 15-cs0005nq, HP Pavilion - 15-cs0005ns, HP Pavilion - 15-cs0005nx, HP Pavilion - 15-cs0005tu, HP Pavilion - 15-cs0005tx, HP Pavilion - 15-cs0005ur, HP Pavilion - 15-cs0006ca, HP Pavilion - 15-cs0006nf, HP Pavilion - 15-cs0006ni, HP Pavilion - 15-cs0006nia, HP Pavilion - 15-cs0006nk, HP Pavilion - 15-cs0006nl, HP Pavilion - 15-cs0006nm, HP Pavilion - 15-cs0006no, HP Pavilion - 15-cs0006np, HP Pavilion - 15-cs0006ns, HP Pavilion - 15-cs0006nu, HP Pavilion - 15-cs0006nw, HP Pavilion - 15-cs0006nx, HP Pavilion - 15-cs0006tu, HP Pavilion - 15-cs0006tx, HP Pavilion - 15-cs0006ur, HP Pavilion - 15-cs0007nf, HP Pavilion - 15-cs0007ni, HP Pavilion - 15-cs0007nia, HP Pavilion - 15-cs0007nk, HP Pavilion - 15-cs0007nl, HP Pavilion - 15-cs0007nm, HP Pavilion - 15-cs0007ns, HP Pavilion - 15-cs0007nw, HP Pavilion - 15-cs0007tu, HP Pavilion - 15-cs0007tx, HP Pavilion - 15-cs0007ur, HP Pavilion - 15-cs0008ca, HP Pavilion - 15-cs0008nc, HP Pavilion - 15-cs0008nf, HP Pavilion - 15-cs0008nia, HP Pavilion - 15-cs0008nk, HP Pavilion - 15-cs0008nl, HP Pavilion - 15-cs0008ns, HP Pavilion - 15-cs0008nv, HP Pavilion - 15-cs0008nw, HP Pavilion - 15-cs0008tu, HP Pavilion - 15-cs0008tx, HP Pavilion - 15-cs0008ur, HP Pavilion - 15-cs0009ca, HP Pavilion - 15-cs0009nf, HP Pavilion - 15-cs0009nia, HP Pavilion - 15-cs0009nq, HP Pavilion - 15-cs0009ns, HP Pavilion - 15-cs0009tu, HP Pavilion - 15-cs0009tx, HP Pavilion - 15-cs0009ur, HP Pavilion - 15-cs0010ca, HP Pavilion - 15-cs0010ds, HP Pavilion - 15-cs0010nf, HP Pavilion - 15-cs0010nia, HP Pavilion - 15-cs0010np, HP Pavilion - 15-cs0010nr, HP Pavilion - 15-cs0010ns, HP Pavilion - 15-cs0010tu, HP Pavilion - 15-cs0010tx, HP Pavilion - 15-cs0010ur, HP Pavilion - 15-cs0011nf, HP Pavilion - 15-cs0011nh, HP Pavilion - 15-cs0011ni, HP Pavilion - 15-cs0011nia, HP Pavilion - 15-cs0011nk, HP Pavilion - 15-cs0011ns, HP Pavilion - 15-cs0011nt, HP Pavilion - 15-cs0011tu, HP Pavilion - 15-cs0011tx, HP Pavilion - 15-cs0011ur, HP Pavilion - 15-cs0012cl, HP Pavilion - 15-cs0012na, HP Pavilion - 15-cs0012nb, HP Pavilion - 15-cs0012nf, HP Pavilion - 15-cs0012nh, HP Pavilion - 15-cs0012nia, HP Pavilion - 15-cs0012nm, HP Pavilion - 15-cs0012ns, HP Pavilion - 15-cs0012nu, HP Pavilion - 15-cs0012tu, HP Pavilion - 15-cs0012tx, HP Pavilion - 15-cs0012ur, HP Pavilion - 15-cs0013na, HP Pavilion - 15-cs0013nf, HP Pavilion - 15-cs0013nia, HP Pavilion - 15-cs0013nk, HP Pavilion - 15-cs0013np, HP Pavilion - 15-cs0013ns, HP Pavilion - 15-cs0013nw, HP Pavilion - 15-cs0013tu, HP Pavilion - 15-cs0013tx, HP Pavilion - 15-cs0013ur, HP Pavilion - 15-cs0014nc, HP Pavilion - 15-cs0014nf, HP Pavilion - 15-cs0014nia, HP Pavilion - 15-cs0014nk, HP Pavilion - 15-cs0014nl, HP Pavilion - 15-cs0014np, HP Pavilion - 15-cs0014ns, HP Pavilion - 15-cs0014tu, HP Pavilion - 15-cs0014tx, HP Pavilion - 15-cs0014ur, HP Pavilion - 15-cs0015na, HP Pavilion - 15-cs0015nc, HP Pavilion - 15-cs0015nf, HP Pavilion - 15-cs0015ni, HP Pavilion - 15-cs0015nia, HP Pavilion - 15-cs0015nk, HP Pavilion - 15-cs0015np, HP Pavilion - 15-cs0015ns, HP Pavilion - 15-cs0015nt, HP Pavilion - 15-cs0015tu, HP Pavilion - 15-cs0015tx, HP Pavilion - 15-cs0015ur, HP Pavilion - 15-cs0016na, HP Pavilion - 15-cs0016nc, HP Pavilion - 15-cs0016nf, HP Pavilion - 15-cs0016nia, HP Pavilion - 15-cs0016nk, HP Pavilion - 15-cs0016ns, HP Pavilion - 15-cs0016nw, HP Pavilion - 15-cs0016tu, HP Pavilion - 15-cs0016tx, HP Pavilion - 15-cs0016ur, HP Pavilion - 15-cs0017nf, HP Pavilion - 15-cs0017nia, HP Pavilion - 15-cs0017nk, HP Pavilion - 15-cs0017nq, HP Pavilion - 15-cs0017nt, HP Pavilion - 15-cs0017nv, HP Pavilion - 15-cs0017nw, HP Pavilion - 15-cs0017tu, HP Pavilion - 15-cs0017tx, HP Pavilion - 15-cs0017ur, HP Pavilion - 15-cs0018nf, HP Pavilion - 15-cs0018nia, HP Pavilion - 15-cs0018nk, HP Pavilion - 15-cs0018np, HP Pavilion - 15-cs0018nt, HP Pavilion - 15-cs0018nv, HP Pavilion - 15-cs0018tu, HP Pavilion - 15-cs0018tx, HP Pavilion - 15-cs0018ur, HP Pavilion - 15-cs0019nb, HP Pavilion - 15-cs0019nia, HP Pavilion - 15-cs0019nk, HP Pavilion - 15-cs0019np, HP Pavilion - 15-cs0019nt, HP Pavilion - 15-cs0019nw, HP Pavilion - 15-cs0019tu, HP Pavilion - 15-cs0019tx, HP Pavilion - 15-cs0019ur, HP Pavilion - 15-cs0020ca, HP Pavilion - 15-cs0020nf, HP Pavilion - 15-cs0020nia, HP Pavilion - 15-cs0020nk, HP Pavilion - 15-cs0020nl, HP Pavilion - 15-cs0020nq, HP Pavilion - 15-cs0020nt, HP Pavilion - 15-cs0020nw, HP Pavilion - 15-cs0020tu, HP Pavilion - 15-cs0020tx, HP Pavilion - 15-cs0021na, HP Pavilion - 15-cs0021nf, HP Pavilion - 15-cs0021nk, HP Pavilion - 15-cs0021nl, HP Pavilion - 15-cs0021np, HP Pavilion - 15-cs0021tu, HP Pavilion - 15-cs0021tx, HP Pavilion - 15-cs0022cl, HP Pavilion - 15-cs0022nf, HP Pavilion - 15-cs0022nk, HP Pavilion - 15-cs0022nl, HP Pavilion - 15-cs0022nq, HP Pavilion - 15-cs0022tu, HP Pavilion - 15-cs0022tx, HP Pavilion - 15-cs0022ur, HP Pavilion - 15-cs0023nf, HP Pavilion - 15-cs0023nia, HP Pavilion - 15-cs0023nk, HP Pavilion - 15-cs0023nl, HP Pavilion - 15-cs0023tx, HP Pavilion - 15-cs0023ur, HP Pavilion - 15-cs0024cl, HP Pavilion - 15-cs0024nf, HP Pavilion - 15-cs0024nia, HP Pavilion - 15-cs0024nk, HP Pavilion - 15-cs0024nq, HP Pavilion - 15-cs0024tx, HP Pavilion - 15-cs0024ur, HP Pavilion - 15-cs0025cl, HP Pavilion - 15-cs0025nl, HP Pavilion - 15-cs0025tx, HP Pavilion - 15-cs0025ur, HP Pavilion - 15-cs0026na, HP Pavilion - 15-cs0026nl, HP Pavilion - 15-cs0026tx, HP Pavilion - 15-cs0026ur, HP Pavilion - 15-cs0027nf, HP Pavilion - 15-cs0027nia, HP Pavilion - 15-cs0027nl, HP Pavilion - 15-cs0027nq, HP Pavilion - 15-cs0027nw, HP Pavilion - 15-cs0027tx, HP Pavilion - 15-cs0028nia, HP Pavilion - 15-cs0028nl, HP Pavilion - 15-cs0028nq, HP Pavilion - 15-cs0028tx, HP Pavilion - 15-cs0028ur, HP Pavilion - 15-cs0029nia, HP Pavilion - 15-cs0029nl, HP Pavilion - 15-cs0029tx, HP Pavilion - 15-cs0029ur, HP Pavilion - 15-cs0030ca, HP Pavilion - 15-cs0030nf, HP Pavilion - 15-cs0030nia, HP Pavilion - 15-cs0030nl, HP Pavilion - 15-cs0030nq, HP Pavilion - 15-cs0030tx, HP Pavilion - 15-cs0030ur, HP Pavilion - 15-cs0031nf, HP Pavilion - 15-cs0031tx, HP Pavilion - 15-cs0031ur, HP Pavilion - 15-cs0032cl, HP Pavilion - 15-cs0032nf, HP Pavilion - 15-cs0032nl, HP Pavilion - 15-cs0032tx, HP Pavilion - 15-cs0032ur, HP Pavilion - 15-cs0033nq, HP Pavilion - 15-cs0033tx, HP Pavilion - 15-cs0033ur, HP Pavilion - 15-cs0034cl, HP Pavilion - 15-cs0034tx, HP Pavilion - 15-cs0034ur, HP Pavilion - 15-cs0035nl, HP Pavilion - 15-cs0035nq, HP Pavilion - 15-cs0035tx, HP Pavilion - 15-cs0036nf, HP Pavilion - 15-cs0036nl, HP Pavilion - 15-cs0036tx, HP Pavilion - 15-cs0037nl, HP Pavilion - 15-cs0037tx, HP Pavilion - 15-cs0037ur, HP Pavilion - 15-cs0038nb, HP Pavilion - 15-cs0038nf, HP Pavilion - 15-cs0038nl, HP Pavilion - 15-cs0038tx, HP Pavilion - 15-cs0039nf, HP Pavilion - 15-cs0039tx, HP Pavilion - 15-cs0039ur, HP Pavilion - 15-cs0040nb, HP Pavilion - 15-cs0040nf, HP Pavilion - 15-cs0040tx, HP Pavilion - 15-cs0040ur, HP Pavilion - 15-cs0041nr, HP Pavilion - 15-cs0041tx, HP Pavilion - 15-cs0041ur, HP Pavilion - 15-cs0042cl, HP Pavilion - 15-cs0042nf, HP Pavilion - 15-cs0042nr, HP Pavilion - 15-cs0042tx, HP Pavilion - 15-cs0042ur, HP Pavilion - 15-cs0043tx, HP Pavilion - 15-cs0043ur, HP Pavilion - 15-cs0044nl, HP Pavilion - 15-cs0044tx, HP Pavilion - 15-cs0044ur, HP Pavilion - 15-cs0045tx, HP Pavilion - 15-cs0045ur, HP Pavilion - 15-cs0046nl, HP Pavilion - 15-cs0046tx, HP Pavilion - 15-cs0046ur, HP Pavilion - 15-cs0047nl, HP Pavilion - 15-cs0047tx, HP Pavilion - 15-cs0047ur, HP Pavilion - 15-cs0048tx, HP Pavilion - 15-cs0048ur, HP Pavilion - 15-cs0049nl, HP Pavilion - 15-cs0049tx, HP Pavilion - 15-cs0049ur, HP Pavilion - 15-cs0050tx, HP Pavilion - 15-cs0050ur, HP Pavilion - 15-cs0051cl, HP Pavilion - 15-cs0051la, HP Pavilion - 15-cs0051tx, HP Pavilion - 15-cs0051ur, HP Pavilion - 15-cs0051wm, HP Pavilion - 15-cs0052cl, HP Pavilion - 15-cs0052tx, HP Pavilion - 15-cs0052ur, HP Pavilion - 15-cs0053cl, HP Pavilion - 15-cs0053la, HP Pavilion - 15-cs0053tx, HP Pavilion - 15-cs0053ur, HP Pavilion - 15-cs0054nu, HP Pavilion - 15-cs0054tx, HP Pavilion - 15-cs0054ur, HP Pavilion - 15-cs0055tx, HP Pavilion - 15-cs0055ur, HP Pavilion - 15-cs0056tx, HP Pavilion - 15-cs0056ur, HP Pavilion - 15-cs0057nu, HP Pavilion - 15-cs0057od, HP Pavilion - 15-cs0057tx, HP Pavilion - 15-cs0057ur, HP Pavilion - 15-cs0058od, HP Pavilion - 15-cs0058tx, HP Pavilion - 15-cs0058ur, HP Pavilion - 15-cs0059nb, HP Pavilion - 15-cs0059nr, HP Pavilion - 15-cs0059nu, HP Pavilion - 15-cs0059tx, HP Pavilion - 15-cs0059ur, HP Pavilion - 15-cs0060nu, HP Pavilion - 15-cs0060tx, HP Pavilion - 15-cs0060ur, HP Pavilion - 15-cs0061cl, HP Pavilion - 15-cs0061nu, HP Pavilion - 15-cs0061st, HP Pavilion - 15-cs0061tx, HP Pavilion - 15-cs0061ur, HP Pavilion - 15-cs0062tx, HP Pavilion - 15-cs0062ur, HP Pavilion - 15-cs0063nu, HP Pavilion - 15-cs0063tx, HP Pavilion - 15-cs0063ur, HP Pavilion - 15-cs0064cl, HP Pavilion - 15-cs0064nu, HP Pavilion - 15-cs0064st, HP Pavilion - 15-cs0064tx, HP Pavilion - 15-cs0064ur, HP Pavilion - 15-cs0065nu, HP Pavilion - 15-cs0065tx, HP Pavilion - 15-cs0066nu, HP Pavilion - 15-cs0066tx, HP Pavilion - 15-cs0067tx, HP Pavilion - 15-cs0067ur, HP Pavilion - 15-cs0068tx, HP Pavilion - 15-cs0068ur, HP Pavilion - 15-cs0069nr, HP Pavilion - 15-cs0069tx, HP Pavilion - 15-cs0069ur, HP Pavilion - 15-cs0070tx, HP Pavilion - 15-cs0070ur, HP Pavilion - 15-cs0071tx, HP Pavilion - 15-cs0071ur, HP Pavilion - 15-cs0072nb, HP Pavilion - 15-cs0072tx, HP Pavilion - 15-cs0072ur, HP Pavilion - 15-cs0072wm, HP Pavilion - 15-cs0073cl, HP Pavilion - 15-cs0073tx, HP Pavilion - 15-cs0074tx, HP Pavilion - 15-cs0074ur, HP Pavilion - 15-cs0075nr, HP Pavilion - 15-cs0075tx, HP Pavilion - 15-cs0076nr, HP Pavilion - 15-cs0076tx, HP Pavilion - 15-cs0077nb, HP Pavilion - 15-cs0077nr, HP Pavilion - 15-cs0077tx, HP Pavilion - 15-cs0078nb, HP Pavilion - 15-cs0078nr, HP Pavilion - 15-cs0078tx, HP Pavilion - 15-cs0078ur, HP Pavilion - 15-cs0079nr, HP Pavilion - 15-cs0079tx, HP Pavilion - 15-cs0080ca, HP Pavilion - 15-cs0080tx, HP Pavilion - 15-cs0081tx, HP Pavilion - 15-cs0082cl, HP Pavilion - 15-cs0082tx, HP Pavilion - 15-cs0083cl, HP Pavilion - 15-cs0083tx, HP Pavilion - 15-cs0084tx, HP Pavilion - 15-cs0085cl, HP Pavilion - 15-cs0085tx, HP Pavilion - 15-cs0085ur, HP Pavilion - 15-cs0086cl, HP Pavilion - 15-cs0086tx, HP Pavilion - 15-cs0086ur, HP Pavilion - 15-cs0087cl, HP Pavilion - 15-cs0087tx, HP Pavilion - 15-cs0087ur, HP Pavilion - 15-cs0088tx, HP Pavilion - 15-cs0088ur, HP Pavilion - 15-cs0089tx, HP Pavilion - 15-cs0090nb, HP Pavilion - 15-cs0090tx, HP Pavilion - 15-cs0091ms, HP Pavilion - 15-cs0091tx, HP Pavilion - 15-cs0092tx, HP Pavilion - 15-cs0093ca, HP Pavilion - 15-cs0093tx, HP Pavilion - 15-cs0094tx, HP Pavilion - 15-cs0095na, HP Pavilion - 15-cs0095tx, HP Pavilion - 15-cs0096na, HP Pavilion - 15-cs0096nb, HP Pavilion - 15-cs0096tx, HP Pavilion - 15-cs0097na, HP Pavilion - 15-cs0097tx, HP Pavilion - 15-cs0098na, HP Pavilion - 15-cs0098tx, HP Pavilion - 15-cs0099na, HP Pavilion - 15-cs0099tx, HP Pavilion - 15-cs0100tx, HP Pavilion - 15-cs0101tx, HP Pavilion - 15-cs0102ng, HP Pavilion - 15-cs0102tx, HP Pavilion - 15-cs0103ng, HP Pavilion - 15-cs0103tx, HP Pavilion - 15-cs0104ng, HP Pavilion - 15-cs0104tx, HP Pavilion - 15-cs0105tx, HP Pavilion - 15-cs0106tx, HP Pavilion - 15-cs0107tx, HP Pavilion - 15-cs0108nb, HP Pavilion - 15-cs0108tx, HP Pavilion - 15-cs0109nb, HP Pavilion - 15-cs0109tx, HP Pavilion - 15-cs0110tx, HP Pavilion - 15-cs0111tx, HP Pavilion - 15-cs0112tx, HP Pavilion - 15-cs0113nb, HP Pavilion - 15-cs0113tx, HP Pavilion - 15-cs0114tx, HP Pavilion - 15-cs0115tx, HP Pavilion - 15-cs0116tx, HP Pavilion - 15-cs0117tx, HP Pavilion - 15-cs0118tx, HP Pavilion - 15-cs0119tx, HP Pavilion - 15-cs0120nb, HP Pavilion - 15-cs0120tx, HP Pavilion - 15-cs0121nb, HP Pavilion - 15-cs0121tx, HP Pavilion - 15-cs0122tx, HP Pavilion - 15-cs0123tx, HP Pavilion - 15-cs0124nb, HP Pavilion - 15-cs0124tx, HP Pavilion - 15-cs0125nb, HP Pavilion - 15-cs0125tx, HP Pavilion - 15-cs0126tx, HP Pavilion - 15-cs0127nb, HP Pavilion - 15-cs0127tx, HP Pavilion - 15-cs0128nb, HP Pavilion - 15-cs0128tx, HP Pavilion - 15-cs0129nb, HP Pavilion - 15-cs0129tx, HP Pavilion - 15-cs0130nb, HP Pavilion - 15-cs0132tx, HP Pavilion - 15-cs0133tx, HP Pavilion - 15-cs0150nd, HP Pavilion - 15-cs0150ng, HP Pavilion - 15-cs0151ng, HP Pavilion - 15-cs0152ng, HP Pavilion - 15-cs0153ng, HP Pavilion - 15-cs0154ng, HP Pavilion - 15-cs0155ng, HP Pavilion - 15-cs0156ng, HP Pavilion - 15-cs0160nd, HP Pavilion - 15-cs0170nd, HP Pavilion - 15-cs0201ng, HP Pavilion - 15-cs0202ng, HP Pavilion - 15-cs0203ng, HP Pavilion - 15-cs0204ng, HP Pavilion - 15-cs0205ng, HP Pavilion - 15-cs0206ng, HP Pavilion - 15-cs0207ng, HP Pavilion - 15-cs0208ng, HP Pavilion - 15-cs0209ng, HP Pavilion - 15-cs0210ng, HP Pavilion - 15-cs0211ng, HP Pavilion - 15-cs0212ng, HP Pavilion - 15-cs0300ng, HP Pavilion - 15-cs0301ng, HP Pavilion - 15-cs0302ng, HP Pavilion - 15-cs0305ng, HP Pavilion - 15-cs0306ng, HP Pavilion - 15-cs0320nd, HP Pavilion - 15-cs0324nz, HP Pavilion - 15-cs0400nd, HP Pavilion - 15-cs0400ng, HP Pavilion - 15-cs0400nz, HP Pavilion - 15-cs0401ng, HP Pavilion - 15-cs0402ng, HP Pavilion - 15-cs0403ng, HP Pavilion - 15-cs0404ng, HP Pavilion - 15-cs0406ng, HP Pavilion - 15-cs0407ng, HP Pavilion - 15-cs0408ng, HP Pavilion - 15-cs0409ng, HP Pavilion - 15-cs0440nd, HP Pavilion - 15-cs0500nz, HP Pavilion - 15-cs0505ng, HP Pavilion - 15-cs0511na, HP Pavilion - 15-cs0511sa, HP Pavilion - 15-cs0600ng, HP Pavilion - 15-cs0600nz, HP Pavilion - 15-cs0601ng, 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15-cs0995nia, HP Pavilion - 15-cs0995nl, HP Pavilion - 15-cs0996nia, HP Pavilion - 15-cs0996nl, HP Pavilion - 15-cs0996nz, HP Pavilion - 15-cs0997na, HP Pavilion - 15-cs0997nia, HP Pavilion - 15-cs0997nz, HP Pavilion - 15-cs0998na, HP Pavilion - 15-cs0998nia, HP Pavilion - 15-cs0999na, HP Pavilion - 15-cs0999nf, HP Pavilion - 15-cs0999nia, HP Pavilion - 15-cs1001nl, HP Pavilion - 15-cs1053cl, HP Pavilion - 15-cs1073cl, HP Pavilion - 15t-cs000 CTO, HP Pavilion - 15t-cs0000 CTO, HP Pavilion 13-an0000 Laptop PC, HP Pavilion 13-an0000ne, HP Pavilion 13-an0000nk, HP Pavilion 13-an0000no, HP Pavilion 13-an0000nq, HP Pavilion 13-an0000ns, HP Pavilion 13-an0000nv, HP Pavilion 13-an0000nw, HP Pavilion 13-an0000nx, HP Pavilion 13-an0000tu, HP Pavilion 13-an0001nf, HP Pavilion 13-an0001nk, HP Pavilion 13-an0001ns, HP Pavilion 13-an0001nx, HP Pavilion 13-an0001tu, HP Pavilion 13-an0001ur, HP Pavilion 13-an0002nf, HP Pavilion 13-an0002nk, HP Pavilion 13-an0002nv, HP Pavilion 13-an0002nw, HP 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Sistemas operativos afectados : No aplicable

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA06220252

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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