To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.
Separation roller removal
Vorsicht:Do not touch the spongy roller surface unless you are going to replace the roller. Skin oils on the roller can cause paper pickup problems.
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Remove paper tray (if installed), and then carefully place the product front-side up.
Vorsicht:
The ADF and scanner cover are not captive and can open suddenly if the product is placed front-side up. Always support the ADF and scanner cover before placing the product front-side up.Hinweis:
Debris can scratch or damage the back of the product. Before you place the product front-side up, remove any debris from the work surface. If possible, set the product on a clean, dry cloth to prevent scratching and damage. -
Release the two roller-cover locking pins and then remove the cover.
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Release the roller holder to release the roller-locking pins. Remove the separation roller.
Pickup roller removal
You might have to rotate the pickup roller to gain access to the roller locking tabs.
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Rotate the roller to the correct position for removal.
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Press the Setup
button. -
Press both the left arrow button
and the Cancel button 
at the same time. -
Press the Setup to return to the main menus.
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Use the arrow buttons to highlight 2ndary Service, and then press OK.
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Use the arrow buttons to highlight Pick roller, and then press OK.
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Press OK again to confirm that you want the pick roller to rotate.
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Turn the product power off, and then remove the power cord and the interface cable.
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Remove the 150-sheet input tray, and then carefully place the product front-side up.
Vorsicht:
The ADF and scanner cover are not captive and can open suddenly if the product is placed front-side up. Always support the ADF and scanner cover before placing the product front-side up.Hinweis:
Debris can scratch or damage the back of the product. Before you place the product front-side up, remove any debris from the work surface. If possible, set the product on a clean, dry cloth to prevent scratching and damage. -
Release two white plastic locking tabs and remove the pickup roller.
Vorsicht:
Do not touch the spongy roller surface unless you are going to replace the roller. Skin oils on the roller can cause paper pickup problems.
