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HP Neverstop Laser 1000 Printers - First Time Printer Setup

This document is for HP Neverstop Laser 1000a, 1000w, 1000n, 1001nw, and 1020n printers.
To set up a printer for the first time, remove the printer and all packing materials from the box, uncover the imaging drum, load paper into the input tray, connect the power cord, and then download and install the printer software.
If you are looking for the printer software, go to 123.hp.com.

Step 1: Unpack the printer

Take the printer out of the box, and then remove all packing materials.
  1. Remove the printer from the box, and then remove all tape and packing materials from the outside of the printer.
    Removing the tape from the printer
  2. Open the top cover.
    Opening the top cover
  3. Pull the orange handle toward you to remove the protective sheet from the imaging drum.
    Pulling the orange handle
  4. Close the top cover.
    Closing the top cover
  5. Recycle all packing materials.

Step 2: Load paper

Install the input tray, and then load plain white paper.
  1. Insert the input tray into its slot.
    Installing the input tray
  2. Slide out the paper guides as far as possible.
    Sliding out the paper guides
  3. Load a stack of plain white paper.
    Loading paper
  4. Slide the paper guides in until they touch the edges of the paper.
    Sliding the paper guides in
  5. Slide the input tray cover onto the tray.
    Placing the input tray cover on the input tray
  6. Pull out the output bin extension.
    Pulling out the output bin extension

Step 3: Turn on the printer and install software

Connect your printer to a power source, and then install the printer software or the HP Smart app.
  1. Plug the printer into an electrical outlet.
    The printer turns on automatically.
    Do not connect a USB cable at this time. The connection to the computer is established during software installation.
    Connecting the power cord
  2. Go to 123.hp.com to download the latest version of the printing software.

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