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HP Printers - Using the HP Smart App (Android, Apple iOS)

This document is for HP printers and Android and Apple iOS smartphones and tablets.
Use HP Smart for mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.
The HP Smart app icon
After you install HP Smart and set up your printer, you can print from anywhere over the Internet with select HP printers. Go to Print Anywhere with the HP Smart App for more information.

Step 1: Install the HP Smart app and set up the printer

Install the HP Smart app on a mobile device running Android OS 5.0 (Lollipop) or later, or Apple iOS 10 or later.

Video of setting up HP Smart in Android

Video of setting up HP Smart in Apple iOS

  1. Go to 123.hp.com from a browser on your phone or tablet and install the HP Smart app.
  2. Make sure your mobile device is connected to your wireless network.
  3. Open the app, and then add your printer.
    Restrictions in Android 7.0 (Nougat) and later might prevent Wi-Fi printer setup using the HP Smart app for Android. Go to 123.hp.com from a Windows or Mac computer or an iOS device to set up the wireless connection using the guided HP installation. You can also connect the printer with the wireless setup wizard on the control panel or use Wi-Fi Protected Setup (WPS). Once connected to Wi-Fi, HP Smart can discover the printer to enable printing. Go to Printer Setup Fails with HP Smart App (Android) for detailed steps.
    • If your printer displays, continue to the next step.
    • If your printer does not display, tap the Plus sign to select a printer from the list of found printers or set up a new one, and then follow the on-screen instructions.
If you experience issues during printer setup, see What if my printer is not found during setup? in the Frequently asked questions (FAQs) section of this document.

Step 2: Print, scan, and copy

Use HP Smart to copy, scan, and print in a variety of ways.

Step 3: Manage printer settings, status, and supplies

Tap items on the home screen to change printer options, view messages, and order supplies.
  • Tap your printer to change printer settings, view printer information and reports, and more.
    The My Printer settings screen
  • Tap the Notification icon to view error messages and special offers from the HP Smart app.
  • Tap the HP Instant Ink tile to order supplies and manage your HP Instant Ink account.

Frequently asked questions (FAQs)

Review these frequently asked questions about the HP Smart app.

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