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HP Print and Scan Doctor for Windows may potentially be vulnerable to escalation of privilege. HP is releasing software updates to mitigate the potential vulnerability.
HPSBHF03875 rev. 1
October 24, 2023
October 24, 2023
Escalation of Privilege
Reported by: Ammarit Thongthua and Sorrachat Kaewtaworn (Secure D Research team).
Learn more about CVSS 3.0 base metrics, which range from 0 to 10.
The fix applies to HP Print and Scan Doctor for Windows application, which will be launched via the HP Support Assistant application.
HP recommends that you to always choose to download and update HP Print and Scan Doctor for Windows application when it prompts from HP Support Assistant.
HP also recommends that you update to the latest version of HP Support Assistant from the Microsoft Store and recommends keeping Microsoft Store updates turned on so that the application is always kept up to date.
Alternately, you can also get the latest version at https://support.hp.com/help/hp-support-assistant.
HP recommends keeping your system up to date with the latest firmware and software.
This bulletin might be updated when new information and/or SoftPaqs are available. Sign up for HP Subscriptions to be notified and receive:
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Find the affected products and software version.
HP Print and Scan Doctor for Windows
This document has been revised according to the information below.
October 24, 2023
Follow these links for additional information.
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
To report a potential security vulnerability with any HP supported product, send email to: firstname.lastname@example.org.
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To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
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