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HP 客户支持 - 知识库

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  • 信息

    修复可能导致打印作业在Windows更新后失败的间歇性打印服务错误-单击此处

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    修复Windows 10更新问题

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

文件 ID: c06503241

版本: 1

HP Studio G5 移动工作站 - 无法通过 HP Thunderbolt G2 扩展坞电源按钮开启 ZBook

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

发布日期 : 12-Nov-2019

最近更新 : 15-Nov-2019

DESCRIPTION
使用已连接的 Thunderbolt G2 扩展坞上的电源按钮时,ZBook Studio G5 和 Studio G5 x360 可能无法开机。当安装的 BIOS 版本为 01.07.00 时,将会出现这种情况。

范围
系统:
  • HP ZBook Studio G5 移动工作站
  • HP ZBook Studio x360 G5 变形本式工作站
操作系统:
  • 此问题与操作系统无关
解决方案
从 HP.COM 驱动程序页面将 ZBook Studio G5 或 Studio x360 G5 更新至 BIOS 01.08.00 或更高版本。

Hardware platforms affected : HP Thunderbolt Dock G2 with Combo Cable, HP ZBook Studio G5 Mobile Workstation, HP ZBook Studio x360 G5 Convertible Workstation

受影响的操作系统 : 不适用

受影响的软件 : 不适用

支持通讯交叉参考 ID : IA06485977

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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国家/地区: 中国

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